Sofitel Hangzhou Westlake
Hotel

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Average rating by guests Sofitel Hangzhou Westlake: 8.3/10 Very Good
Reviews 16

Availability

Online Reservation:

Available Rooms

970 m. Longxiangqiao Metro Station 2.6 km. Hangzhou Railway Station

Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant.

Sophisticated but very comfortable hotel «Sofitel Hangzhou Westlake» is located in Hangzhou. This hotel is located 2 km from the city center.

Ask for more information when checking in.

Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory.

Guests who love doing sports will be able to enjoy a fitness center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area.

Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath and a spa center.

Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer.

Swimming fans are going to enjoy a pool and an indoor pool. For participants of business meetings will be able to use a business center, a conference hall, event facilities.

The staff of the hotel speaks English.

Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge.

Here’s what you’ll find in the room to have a rest after a long day: a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

Nightly rates from $138

Book Sofitel Hangzhou Westlake

Phone: +86 571 8707 5858

Address: 333 Westlake Avenue, Shangcheng, 310002 Hangzhou, China

E-mail: reservations@sofitelhangzhou.com.cn

Number of rooms: 233

Hangzhou
12 May, Sunday
Day +75°F , Tonight +72°F
Cloudy, no precipitation
Wind: north, 4 mph

Video of Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake - Hotel in Hangzhou, China01/10/2017 12:24

Reviews of Sofitel Hangzhou Westlake 5*

Uthpala E.

08/17/2018

Respond
8/10

Spent one night, liked it.

Meggy C.

07/18/2018

Respond
10/10

As a frequent traveller, I was extremely impressed with staff at this hotel. As always, it is when things go wrong that we can truly see the differentiation in service. I was staying at the hotel for 4 nights last week, and I dropped my mobile phone on a taxi on my last day a few hours before I was due to catch my flight. The extent in which the concierge team tried to help me was truly heart warming. They went through the extent of going through CCTV footage to find the registration of the taxi, they called the taxi company to track down the driver, and they spoke to the driver to try to recover my phone. The driver said the phone had been taken by subsequent customers, and I when used the ‘find my iphone’ app and tracked the phone down to be 17km away, the contacted the police to try to convince them to help me recover the phone. A member of staff on his day off, helped me verify my id so I could set up WeChat on my ipad to maintain some form of communication. And even after I returned home, I approached them for a letter for the insurance company, they got it done for me within 30 minutes. At my time of need and feeling helpness, the staff at this hotel went over and above my expectation to do everything they could to help me. I would like to say a sincere thank you to the team, a team the hotel should be very proud of.

Maor A.

05/15/2018

Respond
10/10

The hotel is very clean. The breakfast is good, but I had better here in China. Location: 3 minutes walk from the West lake. But it's not on the popular side of it. You'll need to walk 15 more minutes north to the nice area of it. The hotel room is clean. You have everyrhing you need there. The TV is with 80% Chinese stations but you can see CNN or HBO… in english. Ask for a room in a higher floor than 3rd if you want to see the lake. Nearby you can also find: Bank of China, Starbucks Cafe and some local shops.

Facilities

  • Air conditioning
  • Higher level toilet
  • Lockers
  • Daily housekeeping
  • Wake-up service
  • Invoice provided
  • Upper floors accessible by elevator
  • Fax/photocopying
  • Accessibility features
  • Tour assistance
  • Laundry
  • Room service
  • Ironing service
  • Concierge services
  • Dry-cleaning
  • Terrace
  • Meeting/banquet facilities
  • 24-hour front desk
  • Elevator/lift
  • Non-smoking rooms
  • Business center
  • Currency exchange
  • Private check-in/check-out
  • Smoking areas
  • Toilet with grab rails
  • Car rental
  • Wheelchair accessible
  • Outdoor furniture
  • BBQ facilities
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Sun Deck
  • Adult only
  • ATM/cash machine on site
  • Luggage storage
  • Heating

Internet

  • Wired internet is available in all areas and is free of charge

Room Amenities

  • Free toiletries
  • Socket near the bed
  • TV
  • Slippers
  • Bath or shower
  • Towels
  • Toilet paper
  • Linen
  • Electric kettle
  • Bathtub
  • Telephone
  • Satellite channels
  • Alarm clock
  • Shower
  • Toilet
  • Hairdryer

Food & Drink

  • Children's menu
  • Breakfast in the room
  • Special diet menus
  • Wine/champagne
  • Fruits
  • Restaurant
  • Bar

Activities

  • Happy hour
  • Cycling
  • Babysitting/child services

Swimming Pool

  • Indoor pool
  • Open all year
  • Heated swimming pool

Wellness

  • Spa Facilities
  • Steam room
  • Spa lounge/relaxation area
  • Foot bath
  • Spa/wellness packages
  • Fitness
  • Fitness/spa locker rooms
  • Massage
  • Spa and wellness centre
  • Sauna
  • Fitness facilities

Languages Spoken

  • Multi-language staff
  • English
  • Chinese

Policies of Sofitel Hangzhou Westlake

  • Check-In:

    14:00

  • Check-Out:

    12:00

  • Accepted Credit Card Payments:

    Visa, JCB, Mastercard, American Express, China UnionPay, Diners Club, Cash

  • Information about the type of meals included in the price is indicated in the rate details.

    Fee for an extra bed: 288.00 CNY per night.

    The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

    Deposit is required. Cost: 3,000.00 CNY per room per stay.

    Transfer from/to airport available. Cost: 550.00 CNY one way.

    China has restrictions on geographic information data and uses a data blurring algorithm that adds random offsets to latitude and longitude data for national security purposes.

Sofitel Hangzhou Westlake on map

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