Sofitel Hangzhou Westlake
Hotel

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Average rating by guests Sofitel Hangzhou Westlake: 8.1/10 Very Good
Reviews 16

Availability

Online Reservation:

Available Rooms

Room booked 1 times today.

Modern air-conditioned room with a flat-screen TV, personal safe and minibar. En suite bathroom has a bathtub and hairdryer.

Wired internet is available in the rooms and is free of charge.

Beds: 2 single beds (90-130 cm wide) or 1 extra-large double bed (181-210 cm wide).

Room Facilities: Ironing facilities, Pay-per-view channels, Minibar, Slippers, Wake-up service, Iron, Toilet paper, Private bathroom, Sofa, Entire unit wheelchair accessible, Bath or shower, Telephone, Cable channels, Linen, Socket near the bed, Safety deposit box, Hot tub, Shower, Seating Area, Dining table, Bath, Towels, Toilet, TV, Wardrobe or closet, Tile/marble floor, Air conditioning, Wake up service/Alarm clock, Mosquito net, Fold-up bed, Clothes rack, Desk, Satellite channels, Electric kettle, Flat-screen TV, Upper floors accessible by elevator, Alarm clock, Hairdryer, Bathrobe, Carpeted, Free toiletries, Pants press.

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Luxury Queen Room

Max. guests: 3

Spacious room

Wired internet is available in the rooms and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Pants press, Free toiletries, Carpeted, Bathrobe, Hairdryer, Upper floors accessible by elevator, Alarm clock, Flat-screen TV, Electric kettle, Satellite channels, Desk, Clothes rack, Fold-up bed, Wake up service/Alarm clock, Mosquito net, Air conditioning, Tile/marble floor, Wardrobe or closet, Toilet, TV, Towels, Bath, Dining table, Seating Area, Shower, Hot tub, Safety deposit box, Socket near the bed, Linen, Cable channels, Telephone, Bath or shower, Sofa, Private bathroom, Iron, Toilet paper, Wake-up service, Slippers, Minibar, Ironing facilities, Pay-per-view channels.

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This double room has a sofa, minibar and bathrobe.

Wired internet is available in the rooms and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Seating Area, Shower, Towels, TV, Toilet, Dining table, Bath, Socket near the bed, Safety deposit box, Hot tub, Cable channels, Executive lounge access, Linen, Bath or shower, Telephone, Private bathroom, Sofa, Slippers, Minibar, Toilet paper, Iron, Wake-up service, Pay-per-view channels, Ironing facilities, Free toiletries, Pants press, Hairdryer, Bathrobe, Carpeted, Electric kettle, Satellite channels, Flat-screen TV, Alarm clock, Upper floors accessible by elevator, Clothes rack, Desk, Air conditioning, Fold-up bed, Mosquito net, Wake up service/Alarm clock, Tile/marble floor, Wardrobe or closet, Coffee machine.

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970 m. Longxiangqiao Metro Station 2.6 km. Hangzhou Railway Station

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free Wi-Fi access is available. The hotel is a 10-minute walk from Longxiangqiao Subway Station. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business centre and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar with Cigar Room offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Nightly rates from $138

Book Sofitel Hangzhou Westlake

Phone: +86 571 8707 5858

Address: 333 Westlake Avenue, Shangcheng, 310002 Hangzhou, China

E-mail: reservations@sofitelhangzhou.com.cn

Number of rooms: 233

Hangzhou
28 April, Sunday
Day +73°F , Tonight +64°F
Cloudy, rain
Wind: northeast, 4 mph

Video of Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake - Hotel in Hangzhou, China01/10/2017 12:24

Reviews of Sofitel Hangzhou Westlake 5*

Uthpala E.

08/17/2018

Respond
8/10

Spent one night, liked it.

Meggy C.

07/18/2018

Respond
10/10

As a frequent traveller, I was extremely impressed with staff at this hotel. As always, it is when things go wrong that we can truly see the differentiation in service. I was staying at the hotel for 4 nights last week, and I dropped my mobile phone on a taxi on my last day a few hours before I was due to catch my flight. The extent in which the concierge team tried to help me was truly heart warming. They went through the extent of going through CCTV footage to find the registration of the taxi, they called the taxi company to track down the driver, and they spoke to the driver to try to recover my phone. The driver said the phone had been taken by subsequent customers, and I when used the ‘find my iphone’ app and tracked the phone down to be 17km away, the contacted the police to try to convince them to help me recover the phone. A member of staff on his day off, helped me verify my id so I could set up WeChat on my ipad to maintain some form of communication. And even after I returned home, I approached them for a letter for the insurance company, they got it done for me within 30 minutes. At my time of need and feeling helpness, the staff at this hotel went over and above my expectation to do everything they could to help me. I would like to say a sincere thank you to the team, a team the hotel should be very proud of.

Maor A.

05/15/2018

Respond
10/10

The hotel is very clean. The breakfast is good, but I had better here in China. Location: 3 minutes walk from the West lake. But it's not on the popular side of it. You'll need to walk 15 more minutes north to the nice area of it. The hotel room is clean. You have everyrhing you need there. The TV is with 80% Chinese stations but you can see CNN or HBO… in english. Ask for a room in a higher floor than 3rd if you want to see the lake. Nearby you can also find: Bank of China, Starbucks Cafe and some local shops.

Facilities

  • Air conditioning
  • Higher level toilet
  • Lockers
  • Daily housekeeping
  • Wake-up service
  • Invoice provided
  • Upper floors accessible by elevator
  • Fax/photocopying
  • Accessibility features
  • Tour assistance
  • Laundry
  • Room service
  • Ironing service
  • Concierge services
  • Dry-cleaning
  • Terrace
  • Meeting/banquet facilities
  • 24-hour front desk
  • Elevator/lift
  • Non-smoking rooms
  • Business center
  • Currency exchange
  • Private check-in/check-out
  • Smoking areas
  • Toilet with grab rails
  • Car rental
  • Wheelchair accessible
  • Outdoor furniture
  • BBQ facilities
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Sun Deck
  • Adult only
  • ATM/cash machine on site
  • Luggage storage
  • Heating

Internet

  • Wired internet is available in all areas and is free of charge

Room Amenities

  • Free toiletries
  • Socket near the bed
  • TV
  • Slippers
  • Bath or shower
  • Towels
  • Toilet paper
  • Linen
  • Electric kettle
  • Bathtub
  • Telephone
  • Satellite channels
  • Alarm clock
  • Shower
  • Toilet
  • Hairdryer

Food & Drink

  • Children's menu
  • Breakfast in the room
  • Special diet menus
  • Wine/champagne
  • Fruits
  • Restaurant
  • Bar

Activities

  • Happy hour
  • Cycling
  • Babysitting/child services

Swimming Pool

  • Indoor pool
  • Open all year
  • Heated swimming pool

Wellness

  • Spa Facilities
  • Steam room
  • Spa lounge/relaxation area
  • Foot bath
  • Spa/wellness packages
  • Fitness
  • Fitness/spa locker rooms
  • Massage
  • Spa and wellness centre
  • Sauna
  • Fitness facilities

Languages Spoken

  • Multi-language staff
  • English
  • Chinese

Policies of Sofitel Hangzhou Westlake

  • Check-In:

    From 14:00 to 00:00

  • Check-Out:

    From 07:00 to 12:00  

  • Accepted Credit Card Payments:

    Mastercard, Visa, UnionPay Credit Card, JCB, Diners Club, American Express

  • Guests are required to show a valid government-issued ID card or passport upon check-in.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    There is no age requirement for check-in

Sofitel Hangzhou Westlake on map

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