Review of Arthotel ANA Adlon Vienna 3*

Scott F.

12/01/2017

Respond
6/10
After a mix up due to an error on the booking website we thought it had all been taken care of. The room and breakfast was meant to be for 2 people but kept showing as for 1 person. Unfortunately we had to deal with it again on the first morning of our stay which was a little frustrating as the fault was not ours. The thought of being charged an additional 24 Euros per night did not sit well. The hotel room was spacious and clean as was the bathroom. Unfortunately, even after contacting the hotel months in advance, we were given 2 single beds pushed together — and what appears to be a sofa bed as an additional sleeping facility. I had even pointed out that this trip to Vienna was for our honeymoon. The overall standard of the hotel is decent enough for the money, although could be doing with a lick of paint in some areas. I. E — the walls just outside our room have dark liquid run marks and scrape marks. The reception area, lift, breakfast area are clean amd well maintained. We particularly like the fish in the floor just at the reception desk. Location is good with lots of facilities nearby. A brisk walk of around half an hour can easily take you into Vienna city centre. We took an Uber one evening back into the city when we were going for a meal and it cost approx 5 Euros, well worth it on a cold evening after a long day trekking around. In summary: apart from the confusion and the receptionist being reluctant to accept that the booking issue was the hotels and the other minor details mentioned that could have been better — it was a decent enough hotel. Price and Location were good which balanced things out. Vienna itself is stunning! We came in late November after our wedding as we liked the idea of the xmas markets etc. You wont be disappointed.

Nightly rates from $85

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