Review of Meriton Suites Broadbeach 5*

Had a brilliant time! Stayed for three days in a 2 bedroom suite (had booked a 1 bedroom suite but they were all out, so we were moved to a 2 bedroom one and the second bedroom and ensuite were locked). Pool, spa and sauna facilities were great, and the apartments are in a great location — so close to the beach, Pacific Fair shopping centre and many restaurants. Also has a 7-Eleven and spa shops at the bottom of the building. (The 7-Eleven guy is really friendly and helpful, which is a surprise for 7-Eleven employees! ) Really didn't want to leave and would happily have stayed longer. Only complaints would have to be about the equipment provided in the kitchens and Wi-Fi. We had no bread knife (which meant cutting crusty sourdough with a smooth knife. Never again. They had a whole block of knives but no bread knife) and there were only two pots — no frying pans! There were spatulas and all the utensils we needed for frying, but no frying pan! I mean REALLY?! People go to serviced apartments and they cook BREAKFAST there, probably more than any other meal. I had to cook bacon and eggs in a huge pot. And it wasn't a non-stick pot. Seems like a rather serious omission in my opinion — no fry pan, no bread knife. The Wi-fi was also very difficult to connect to, and once connected to was extremely slow or didn't work at all. It took about 30 tries to connect and register our laptop, and even then the internet didn't behave in the manner the internet instructions card said it would. The card also did not have instructions for Windows 8, which seems a bit lazy on their behalf. Their room service pamphlet was also out of date and the prices were not accurate. Worth a mention. But the internet not working 90% of the time was a real pain. Surely that could be addressed? It is 2013. There's no excuse for bad Wi-Fi at all. Other than that, the apartments were fantastic and really high quality, with Peter Morrissey bathroom products that were much nicer than what some hotels put out. Worth 5 stars and would stay there again, but would definitely make sure there's a frying pan and bread knife in the room first.