Natwange Backpackers

Really very amaycing place for rest in Lusaka. Everything is wonderfull and confortable. The prices are also very afordable and cleary acording the quality of the place.

Natwange gives off good vibes as soon as you arrive at the reception desk, the staff are so friendly and respectful, the hostel is set in beautiful grounds and with plenty of seating, nice hot shower and towels provided, I really enjoyed my 2 days stay and would loved to have been there longer, I will most likely be back at some point, Zikomo everyone, Andy.

First off, thank Precious for you cheerful attitude and good customer service.
We had two rooms here (one room with two beds, other room with three) for three nights, I was thankful that the kids had a bed each. If you're paying in Kwacha the dollar is still being converted at K24/$, not the current rate. We had no hot water to shower the whole time were there. To get a hot shower we were ushered to another shower a couple of rooms over. I didn't like the morning walk through the rain showers to get to the "hot shower" miraculous that we were still charged full price despite this. We had ants in our rooms and our shared bathroom always smelled funky. This place has great potential unfortunately they seem to have let some things slip. Having to trek for a shower was a Nope for me. The Ants and stuffiness, the funky bathroom No. Would I go back? Probably not.

If you want no power, 1000 mosquito bites and poor service this is the place for you. Pools are dirty. Rooms are hot. No hot water. No water pressure. Breakfast runs out of tea and butter and hot water. Location is decent. They have a pool a quarter full with dirty stagnant water which breeds mosquitoes. They say they have solar but it does not work so you cannot ever cool off.

Place is charming, peaceful surroundings… close to many attractions. Staff is sweet and helpful. So peaceful people return many times… great community Highly recommend.

Nice hostel, good price. The breakfast is served in a beutiful garden. The rooms are not that special but at least they are clean.

Rooms.
Leave a tiny bit to be desired — broken shades, bathroom door that has had a fist through it, just lots of general maintenance items amok.
With that said — order dinner a good hour ahead of time and you'll love it. Good food! Good service! This piece was amazing.

We were staying in a triple room for 2 nights. First of all: It has great potential and could be a really nice place but it is so overpriced that it can only be a disappointment. The triple room was 65 Dollars — it was the second most expensive room we had on our 6 weeks trip. Only in Livingstone we paid 80 Dollars but there we got a huge bungalow, with excellent service, very exclusive landscape and a marvellous room with room service — comparable rooms to natwange are normally around 20-30 dollars.
The room was very tiny, the light in the bathroom was defect, also the door handle was broken, the room door didn't close without a key, due to the electricity shutdowns every evening there is no hot water in the hostel, most of the time we didn't have any water in the room.
Also their reservation management is bad — when we arrived they told us that they don't know about our reservation though we asked the day before and they confirmed. If you arrive late this is very uncomfortable. The next day they wanted to give us a better room but instead of good service the manager of the hotel was shouting for more than 1 hour at the staff in the garden — because of that it was impossible to relax there, also after 2.5 hours waiting for our new room we left to the city — returning 4 hours later they told us that they have given the room to someone else. So instead of excellent service the manager likes to talk very unfriendly to her staff in a manner, I really don't want to support.

Lovely hostel with reasonably priced accommodation and food (which was delicious). The rooms were clean and the vibes great to meet other travellers. Finally, the staff was very helpful 😊. I highly recommend it. Cheers from France 🙏

One star because of how the manager/owner treats people, so rude. I was having breakfast and left for 2 minutes to my room leaving all my belongings on the table next to my plate so that it was obvious that I was coming back. As I came back, someone had taken my plate. I ask where it is and they find it in the kitchen, but in the most rude manner the manager tells me there was not a lot left on my plate and basically tells me I’m stupid. Excuse me? Obviously if I started to eat my food the plate is not full anymore, still I’d like to finish my plate. This girl was so rude to me, not showing any respect at all. I don’t think guests should be treated like this, I’ve always been respectful, only asked if I could get my plate back as I wasn’t done eating. Instead of managing the situation in a nice way it was the guest’s fault. Very arrogant lady! Also didn’t say hello to any guest around while everyone else working there is acting normally. That’s a shame, being the manager, the example of how to treat people well should come from her.

I had a great time during my three-night stay here — mostly thanks to the amazing company of the other guests and the truly wonderful staff. They really made the experience special.
That said, the property itself is in serious need of some attention. While it’s clear this is a successful and popular backpackers (just judging by the steady flow of guests I saw), the space feels neglected. It's clean, which is important, but a fresh coat of paint and a little TLC would go a long way.
The kitchen cupboards are barely hanging on and could use a good clean. The reception area feels quite run-down and isn’t exactly inviting. There's a pool table, but it’s not usable, and the pool itself was so dirty that no one used it the entire time I was there. It’s a shame, because with a bit of care — like regular cleaning and a few comfy lounge chairs — the pool area could be a great spot to hang out.
Overall, this place has so much potential. I really hope the owners consider investing in some basic upgrades to make it more welcoming for both guests and staff. It wouldn’t take much to bring it up a level.

Great place for backpackers and budget travellers. Very friendly staff. Very nice garden, great atmosphere!

The overall look in the common areas were ok, but rooms were dusty.

A place of your and my dream.
It was first experience that I wish to rerun.
I don't regret visiting this place.

I stayed here twice (June 2024 in a private room and Aug 2024 in a dorm). Nice place with a decent communal area and ok traveller vibes chatting to others. Well located near to East Park mall and good access to and from the airport. Main issue is that it has no generator so there's no power during Lusaka's many — at least in 2024 — powercuts. Food is slow. Overall decentish value for the price.

Very nice backpacker! Rooms are clean, there's a small kitchen and bar/restaurant. The breakfast is nice. The communication with the staff is a bit difficult but the very helpful manager makes up for that.

I stayed there for just two days, it was recommended to me by Zambian friends. The rooms and nice and clean, comfortable. Breakfast was lovely. Water was warm and there was even soap. Would stay there again!