Bemar Carmelo Hotel

Free parking is provided for guests. The hotel also offers an excellent bicycle rental service, which guests enjoy using for trips around town and visiting wine trails.

The staff is generally described as very friendly, warm, and attentive; guests particularly highlight the work of the manager, Mili, and an employee, Nicolas. The staff strive to be accommodating, for example, promptly changing a room if the heating fails or providing everything necessary for a stay with an infant. However, there have been isolated complaints regarding the rudeness of a morning shift employee and delays during check-out. Overall, the service is rated as high-class, although errors such as forgotten orders occasionally occur in the restaurant.

The hotel offers delicious and varied European-style breakfasts, which many describe as impeccable. At the same time, some guests note a limited selection of dishes, specifically the absence of eggs. The on-site restaurant is very popular due to the high quality of its cuisine; the beefsteak with potatoes, beef chorizo, and chivito are especially praised. Restaurant prices are comparable to those in the city, and the menu includes meat, pasta, and fish. On a negative note, it has been mentioned that on certain evenings (such as sushi night), the restaurant may decline to prepare dishes outside the main menu.

The rooms are described as spacious, clean, modern, and cozy, featuring stone and wood finishes. Guests are delighted by the very comfortable beds and high-quality linens, although one review mentions wear and stains on the bedspreads. The bathrooms have good water pressure in the shower, but there were complaints about the towels being coarse. Some rooms feature large windows overlooking the reserve or balconies. TVs with Netflix access are also installed in the rooms.

In most cases, guests are satisfied with the comfort; however, there have been instances where the boiler was off or the air conditioning was malfunctioning upon arrival. In such situations, the staff responded promptly and resolved the issues with heating and hot water.

The hotel has a heated pool, which guests find very beautiful. Some visitors noted that the water can be cool in the evening and complained about the staff's reluctance to turn on the heat pump upon request. It was also noted that there were an insufficient number of sun loungers for all guests.

Yes, the hotel is suitable for families with children. Guests note that the staff provides all the necessary items for a stay with an infant, including high-quality baby cribs. Additionally, there is a square with children's play areas located near the hotel.

The hotel has a calm, cozy, and relaxing atmosphere. Guests especially appreciate the lobby with its always-lit fireplace and comfortable armchairs, which creates a feeling of homey warmth. It is an ideal place for those seeking peace and a retreat in nature.