Oazis-M

Opinions about the staff are mixed: while some guests found the team attentive and welcoming, others experienced incompetence, including an incident with an intoxicated staff member during late check-in. The front desk generally operates adequately and accommodates late arrivals; however, staff can be difficult to find during morning hours. In some cases, the team responds promptly to concerns, such as offering a refund when guests were dissatisfied with their room.

The property features an on-site restaurant and café. Reviews regarding the food are contradictory: one guest praised it highly, while others complained of poor taste and extremely long wait times (over 1.5 hours). Specific issues noted include fried carp that was undercooked in one part and overcooked in another, as well as burnt grilled vegetables. Breakfast is generally rated higher than dinner. The average check is approximately 300–400 UAH per person.

There is virtually no soundproofing in the hotel. Guests note that conversations from neighboring rooms can be heard clearly in detail.

Room conditions are a subject of debate. Some guests describe the furniture as high-quality and the rooms as spacious and cozy, even mentioning a huge oval bed. Others characterize the interior as a 1990s-style renovation, describing the furniture as dated and the overall atmosphere as neglected. There are also complaints regarding the absence of a refrigerator in the room.

The hotel offers rooms with various views: some overlook the road, while others face the forest. Most guests spoke positively of the spacious balconies overlooking the pine forest, which create a romantic ambiance.

Cleanliness is a primary concern at Oasis-M. Guests have reported dust and debris under beds, dead flies inside light fixtures, and stale towels. Many complain of strong, unpleasant odors in the rooms stemming from bed linens, stale cigarette smoke, and sweat. It has also been noted that duvet covers are changed once a week and duvets once a month, causing significant guest dissatisfaction.

The plumbing fixtures are largely outdated and in need of replacement. Guests describe them as worn-out, mentioning Soviet-era style showers and instances of leaking shower units. There were also complaints regarding a lack of toilet paper in some rooms.

Rooms are supplied with soap and shampoo, and bathrobes are provided, though slippers are not available. The quality of the towels is considered average.

Yes, the hotel is pet-friendly and accommodates dogs, which guests have highlighted as a major advantage.

Guests note that the hotel's internet connection is weak.

Yes, the hotel offers convenient on-site parking for vehicles.