Hotel Royal (Отель Роял) Hotel Royal Poltava

Yes, the hotel provides free parking for guests.

The hotel staff is described as very polite, friendly, professional, and attentive. The receptionists promptly resolve any issues that arise and are always accommodating to guests. Administrator Alexandra is specifically praised for her pleasant demeanor. Staff members remember details about their guests and may provide a pleasant surprise in the room before departure.

The breakfasts at the hotel receive very high ratings, with many guests calling them "10 out of 10." The chefs, particularly Yulia, prepare delicious, exquisitely decorated dishes with generous portions, some of which guests even take with them. While there is no buffet, there is an equipped area with beautiful tables. Breakfast can be ordered to the room, and as a bonus, guests have been offered champagne with strawberries.

Guest opinions on soundproofing are divided. One visitor noted that it was quiet in their room; however, others complain about poor sound insulation, mentioning that 90% of sounds are audible and noting problems when there are noisy neighbors. Should noise issues arise, the administration is ready to help resolve them.

Guests highlight the comfortable beds, soft and fresh pillows, and heated floors, which is a rare advantage. However, there are some critical remarks: some find the interior design to be specific ("an acquired taste"), noting mediocre renovation quality in some rooms and worn leather furniture. Additionally, one tall guest indicated that the shower cabin was too low for them, and another mentioned that the bed size seemed small.

Cleanliness at the hotel is of the highest standard. Guests describe the rooms as "perfectly clean," noting snow-white, crisp bed linens and the absence of foreign odors. Housekeeping is performed regularly and thoroughly, towels are replaced on time, and disinfection stickers can be seen in the bathrooms.

Guests are provided with white bathrobes and clean towels. Upon request, the staff can provide an iron, which is convenient for those traveling.

The hotel is inclusive: there are no steps at the entrance, and wide doors are installed that open automatically rather than rotating, which facilitates access.

The room rate includes access to a very clean and high-quality heated pool, which is available to guests even in the early hours by prior arrangement. A Finnish sauna or hammam can be visited for an additional fee. The only downside mentioned was the cold changing room and toilet area before the pool.