Maestral

The hotel has its own parking area where staff sometimes assist guests with parking. However, guest opinions are divided: some find the parking location convenient, while others complain that there were not enough spaces and they had to leave their car in a third-party paid parking lot 500 meters away, despite a prior request during booking. It was also mentioned that the administration does not always allow cars to be parked where it is most convenient for the driver.

Most guests describe the staff as very friendly, professional, and attentive. The doorman's assistance with luggage and the high quality of the reception and placement service are particularly noted. Guests highly appreciated the service of preparing lunch boxes for those departing early in the morning. However, there were some negative reviews: one guest complained about the unacceptable behavior of a waiter during breakfast, and another noted a lack of apologies when a financial error occurred in the bill.

Breakfasts at the hotel are served as a buffet with simple and healthy dishes. Many guests rate them as tasty and varied, noting the freshness of the products. However, there are opposing views: some guests called the breakfasts a "complete failure" and a "disappointment," complaining about the questionable quality of the bread and the lack of suitable dishes for children. It was also mentioned several times that the coffee at the hotel is not tasty.

The hotel has a restaurant and room service is available. Reviews of the cuisine are extremely contradictory: some guests are delighted with the delicious dishes, while others describe the food as oversalted, greasy, and expensive, noting the low quality of the borscht. A lack of vegan and vegetarian options was also mentioned, along with requests to add fish and cream cheese to the menu.

The rooms are described as modern, stylish, spacious, and very clean, with recent renovations and high-quality furniture. Guests praise the presence of blackout curtains and underfloor heating in the bathroom. Regarding sleep comfort, opinions are divided: some find the mattresses very comfortable, while others complain that the mattresses in double rooms are too narrow and hard.

Most guests are satisfied with the cleanliness and tidiness of the rooms. However, there is a serious complaint regarding the quality of daily cleaning: one guest noted that the bed linen was not changed or made, and the glasses were not washed. The absence of napkins and clothes hangers in the room was also noted.

The rooms are equipped with everything necessary: a safe, slippers, towels, and a refrigerator. Guests note the presence of comfortable air conditioners with a ventilation mode and large modern windows. Some rooms have balconies and mini-bars, but guests noticed that amenities may vary even in rooms of the same category and price.