Park Hotel

There is free parking in front of the hotel. While it is not guarded, staff members state that the area is monitored by CCTV cameras. Some guests have also parked their cars overnight near the "Fora" store.

Guest reviews regarding the staff are mixed. Some describe the team as polite, welcoming, and helpful, noting that returning guests were recognized and checked in without needing to show passports. Other guests, however, describe the service as rude, dismissive, and indifferent, citing conflicts with management, impoliteness, and a lack of customer care, especially during a wedding party group check-in.

Breakfast is generally not included in the room rate, but it can be ordered at the "Veranda" restaurant for 100–150 UAH. The menu offers a varied selection (up to 11 options), including hearty and high-quality dishes. However, there are some negative reviews: one guest received sushi along with sandwiches and espresso for breakfast, while another noted a long wait time (around 50 minutes).

Reviews regarding the Wi-Fi quality are contradictory. Some guests state that the internet connection is excellent and suitable for streaming HD movies. Others complain about a very weak Wi-Fi signal in the rooms.

Soundproofing at the hotel is rated as poor or virtually non-existent. Guests report hearing conversations from neighboring rooms, noises from adjacent bathrooms, and noise from the restaurant's summer terrace if the room is located directly above it.

The rooms are newly renovated, the furniture and plumbing are new, and impeccable cleanliness is maintained. However, there are a few caveats: standard rooms may feel too small for taller or larger guests, and the beds can occasionally be uncomfortable (for example, due to a protruding chipboard footboard). The rooms are equipped with large Smart TVs, air conditioning, and blackout curtains.

Many rooms offer a lovely view of the park, which guests find very pleasant.

Most guests are pleased with the cleanliness, praising the housekeeping staff and the crisp white towels. Nevertheless, there was an instance where a pile of hair was left on the floor, suggesting that vacuuming might have been missed.

The rooms are equipped with air conditioning units. One review mentions an issue with a loud bubbling noise coming from the AC at night, which management considered normal operation.

Rooms are supplied with disposable slippers (depending on room category), shampoo, shower gel, soap, and towels. However, many guests note the absence of certain basic essentials: across various rooms, guests reported a lack of hairdryers (though one can be requested at the reception), kettles, cups, shoehorns, bath mats/foot towels, and shelves for toiletries in the shower cabin.

The hotel does not have an elevator. The rooms are situated on the third floor, meaning guests must carry their luggage up the stairs, which can be inconvenient for guests with reduced mobility.

The availability of these amenities depends on the room category. Comfort rooms include an electric kettle and a mini-fridge, whereas guests staying in Standard rooms frequently complain about their absence.