Review of Maryville Guesthouse 4*

Very disappointed with my visit today. I have been to Maryville house many times before and have enjoyed each time and the food has been lovely. However today my wife and I had a rare afternoon off together with our daughter in nursery so we decided to treat ourselves to a nice lunch in our favourite spot on the lisburn road. We arrived and were waiting to be seated, however various members of staff busily walked passed us and ignored us. The tea room only had two other customers. We were then finally spoken to by a waitress asking if we were okay. We then asked for a table and were brought to a table with dirty cups/utensils from the previous customer which was cleared. We sat at the table and several minutes passed before the waitress then approached us again asking if we would like menus. I don't know why this would need to be asked. So we got the food menus brought down, were not told what the soup of the day was or told what the specials were and there was no visable sign anywhere to tell us either. Our table had also not been wiped from the previous customer and the waitress them attempted to wipe off some crumbs with her hand! After looking at the menu we discovered we had not been brought a drinks menu either. We then tried to get the waitresses attention to ask for one and was told she would be back in a minute. When she came back she had the note pad to take our order. We then asked what the soup of the day, specials etc were and had to ask for a drinks menu. Then after looking at the menu the waitress came back over to ask us to move to another table as there was an afternoon tea booked to come in later and she had to get the table ready for that. Again there were only two tables in use in the tea room at that time so could have used another table. We then decided to leave as I do not like giving my money to places with bad service. I do not understand why we were treated this way. Will not be back.