The Royal Hotel

Hotel

Great hotel in the heart of Portree. And good staff walking hard under these uncertain times.

Very nice, large room. Great location.

Had dinner here and it was absolutely delicious. So much so we booked for the next night.

Friendly staff and good atmosphere. Felt safe under today's circumstances.

Lovely food on both occasions.

Popped in past on the way home from Uist, the chef made me butterfly chicken peppercorn sauce, homemade onion rings and homemade chips with a tasty side salad.
It was very tasty and one of those meals you didn't want to end.
The staff were very welcoming and chatty and the refurb is beautifully and thoughtfully done.
Made my 5 HR trip back a little nicer.

Very welcoming hotel in the centre of Portree. Tastefully decorated comfortable rooms, some with stunning views of the harbour. Staff friendly and attentive.

Royal Hotel was enjoyable. Room was good, bit on the warm side. Staff were pleasant enough, food was ok and reasonable. Dinner service wasn’t the quickest. Good location.

Good food and service. Very enjoyable.

Was a bit expensive at £150 for 1 night but it was a last minute decision for us as we were camping but the blow up bed burst every hotel gave us another phone number to try and eventually we got a room all the staff were very friendly and extremely helpful. I can’t fault The Royal Hotel. The bed room and the bathroom were very clean. The breakfast was included in the price so all in all 10 out of 10.

Lovely meal staff very nice.

It’s a great place to stay. Friendly staff and good food. I recommend! Thank you guys!

Good views from front facing rooms over the harbour, great breakfasts with excellent choice of foods including 'full cooked'. Large proportion of rooms have been updated, free Wi-Fi etc.

Make sure you rent a front room with view of the ocean and the harbor. On the first night we got room with a view of trash cans and stair case. We asked to swich rooms and they were really nice about it. The staff is friendly and the rooms are clean.

Room was small and dated, but the location is great. There are outstanding views out over the water and the hotel is close to shops and places to eat. We were able to park opposite for free in the Bank of Scotland's car parking, though I'm not sure what the next best option would be if there are no spaces, or if the bank is open with parking reserved for customers. Breakfast is included, it's a buffet downstairs. It was fine but not especially memorable.

The seafood restaurant is great and has good quality for good price. Just order food at the counter and you can enjoy seafoodplater, oysters and more for less than the others restaurants around. Great taste and value for money.

I confirm: the room is old-fashioned, but large with a beautiful view. Wi-Fi is sporadic! Average breakfast served in a soulless room.

Great from our room. Wi-Fi low everywhere, we had to go into the room of breakfast for a minimum network in the evening … Small lunch correct. Spacious room.

First class hotel I had the suite looking over the harbour but costly at £250 let night but we'll worth it.

Review of the bar: good selection of spirts and draft beer, not overwhelming amount but a fair showing. Live music some nights. Good amount seating inside. Take cards. Not a fancy place, bit very nice people inside. Local beers on tab. Worth a visit. The food shop next door, also part of the hotel. The Oyster Shed Isle of Skye. Fresh seafood and good prices. Have access to all of the bar's drink. The half lobster and the oysters was very nice. This is a casual place with good food. Has Wi-Fi, ask the staff.

Clean, tidy but the shower was pants. Noisy at night. Much more expensive than a premier inn and would choose that over this one any day. Staff were friendly. Can't comment on the food as we didn't try it beacuse the reviews weren't very good.

Worst meal I never had. This is for the restaurant on Bank and Green and not the hotel itself, but if the hotel is as bad, then I would steer faaaaar from here. Portree has very few restaurants and for whatever reason everything was already full on a Tuesday, so we ended up here at about 815pm. Ordered two beers, two waters, two meals, and a bread basket appetizer. After placing the order, another waitress wandered over to concernedly ask if I wanted my appetizer (not listed as such on the menu) as a meal. I said yes. Three minutes later another waitress came over to ask the exact same thing. Our beers came, then waters about 20 minutes later, then 40 more minutes went by until we got our bread basket — which was three slices of bread on a plate without condiments or margarine. By way of explanation for the tardiness, our waitress said there had been a mix up with someone else’s bill. How that would affect the kitchen, or the placing of three pieces of bread on a plate, I have no idea. After an hour there was still no sign of our actual food and no one gave us eye contact, much less an update on our ill-fated meal. We put down some money and walked out, at which point another waitress acted like she had no idea why we’d go. Avoid this place unless you enjoy massive wastes of time or slices of bread on a plate.

Nice n cozy place by the sea. Clean rooms. Entire staff is very efficient. Complimentary breakfast is a bonus with a wide spread of fresh items. Looked forward to breakfast, because of a particular gentle n petite lady, who was more energetic than any of the other staff, half her age. Loved her.

This is a beautiful hotel with very friendly staff. The rooms are clean and up to date in furniture. I would highly recommend this hotel. The only flaw is the Wi-Fi does not reach all the rooms.

Great room with a lovely view over the harbour. Good breakfast selection, only the scrambled eggs were overdone. Very friendly staff at reception.

When booking this hotel be careful. It is expensive and as a world Business traveller, Way too expensive for Portree and Skye as a location. At a quoted price of £125 per night for me and, as I understand it from a stranded camper-van tourist, £156 per night, it is frankly profiteering from the islands, what could be, temporary popularity. I have stayed here many times but at a vastly reduced and more reasonable rate. The place has been tarted up a bit recently but still remains The Royal with draughty rooms, cold showers, no decent Wi-fi anywhere near the rooms and a Wi-fi network elsewhere that is pedestrian at best. At £125 per night I expect linen table cloths at dinner and staff that have been adequately trained to know the difference between Coulin ales and Tennents lager, especially when they are listed on the menu. Breakfast was chilly with my neighbours being returned because it was cold. Eastern European staff are all very well to save on staffing costs but they must have the knowledge and training to offer good service. In summary then I would suggest that the management remembers who is staying when the tourists have gone, namely the fishfarm, electrical and water contractors among others, keeping the islands eccomony going in the lean months.

One place in Portree that we found that catered for kids. Contrary to other reviews it was clean and seemed recently decorated. Will visit again due to most of the other restaurants seeming to only cater for posh couples.

A realy nice hotel with sea view. Nice people are working there and the food is excellent.

Ferry to Lochmaddy was cancelled so we were advised to see if the Royal had a room. Luckily for us they did as the helpful friendly staff, good food and comfortable room with sea view made up in part for the disappointment of one less night on North Uist. The bathroom was clean, we especially appreciated the large heated towel rail. Next time we travel to North Uist we will spend a night here first out of choice having found a really welcoming hotel.

Arrived at 2.30 to be told quite sharply by older woman at reception that room not available till 3.30 even tho we travelled from Aberdeen! So came back to find a Young girl at reception very friendly indeed! Room 16 was an absolutely lovely view and was very clean (and believe me I have a touch of ocd and very fussy) food and waiting staff were polite and very helpful.

Worst hotel we’ve been to since years! Welcome was very unfriendly! We couldn’t check-in before 3.30pm, because the keys were not there before 3.30. We’ve waited for 30minutes, and she just grabbed the keys out of a box. No one dropped them in there in the meantime! Rooms are ugly and very outdated, carpet not clean, hair in the shower. Wifi is not stable. We’ve booked a room with a hairdryer, but it wasn’t there. I’m not recommending this hotel to anyone!

Very good. Comfortable room with a beautiful view!

Very pleasant stay. The rooms are large, clean and comfortable. The staff are friendly. Decent breakfast. The hotel has a rather dated feel to it, but that did not really detract from the overall experience. By far the cheapest price for bed and breakfast in portree. Excellent value, would stay again.

As with all hotels in Skye this is another overpriced one. It is conveniently located right by the water in Portree, however it is incredibly dated. The rooms are spacious and adequately furnished but very old. At around £155/night minimum for the middle of October this wasn't the best experience — but perhaps to be expected for a tourist-overloaded Skye.

My review regards the Restaurant Service, not the hotel. The waitress ignored us all night, and only to clarify, we were the only customers there. The food had really poor quality and seemed like nothing was homemade. The atmosphere is nice, but the bar next door seemed to be more alive.

The Truth that we got tired and the room was not finished, they forgot to empty the tea service, the wastebaskets and we found forgotten underwear of the previous guest. The Heating even though the down was very high.
And as everything could not be bad or oversight, the bed was really comfortable and the room very spacious.

The staff are warm and very attentive, there's a separate bar, large dining room, and restaurant, eaten here twice and the food was at a very good standard both times, will definitely visit again, thanks :)

The hotel is avarage. The rooms are not bad, but the service leaves much to be desired. We had a problem and the reaction of the hotel was very poor. We got a tour of the island, totally wet by the rain, wanting to shower and get warm. But we find that the heating or no plug worked. They were doing works in the adjoining rooms and we had cut the electricity. I went to complain to reception, not even we had been warned, and did not give us ANY solution. Not even a gesture to invite us to dinner or to a hot chocolate to compensate us. In fact turned a blind eye and told me to speak myself with the workers to know when we'd be able to use a few basic services that we obviously have paid for being able to use them 24 hours… I Asked for complaint forms and had no. We were more than 1h waiting for the workers will end their day, and frozen with wet hair in the room, we couldn't even put the TV to entertain us. And if outside little, the attitude of reception in the communication leaves much to be desired. My English is decent despite the pronunciation, in fact in 8 days route for Scotland there was no problem, but in this hotel we were put bad face and made no effort to understand, or rather I think they were the crazy complaints.

Popped in for lunch. Food was inexpensive and tasty. The table service was also good.

Reasonable ordinary fayre. Service so so. More affordable than many of the alternatives in Portree.

From the moment I walked in there was a wet floor by table crisp packet on floor looked like it had been there a while. I stepped over it. I can only assume pop was tipped on the floor it had not been cleaned up, thought I'd still try it. Give it the benefit of the doubt… the lady who served me. Had no name tag on so I could report her but the till receipt stated Adriana. (I think this was the younger lady) who was polite. The older, quite large lady, shoulder length hair had astonishing customer service. I was so shocked. We sat at our table 20 mins to be served I kept looking at them the whole time, as the were just stood by counter chatting. I went to get up.
Off my chair to order and this rude lady just looked right at me no smile and said I'm coming to you now, as if everything was too much effort for her, she sighed as we told her our choices. I tried to make conversation she just ignored me, no smile and walked off to the kitchen. I placed the order two Angus beef burgers well. They were disgusting the green lettuce leaves were hidden beneath chips they were brown it was awful the pop was dead flat. As if it had been left open for days I couldn't wait to get out of there quick enough. We were advised by another hotel to go there as they were the only ones open serving food at that time of day… it was horrendous. We have still not stopped talking about how rude that woman was she was the eldest waitress.

Excellent location with a great view over the harbour. Room was a little dated but clean and com for table. Breakfast was very good and service throughout was good. The only downside was the adjoined pub which at 4 in the afternoon seemed to be full of local drinkers, not too good at staying upright! Stay here but drink elsewhere.

Quite a late check in time compared to others we stayed at this week however the room was clean and well presented so didn't mind so much. Decor a little dated but everything in the room worked and we had a great view from our room (#1). We did pop our head in the bar for a drink and left hurriedly after 1…. Did not have dinner there but the breakfast was very good and the waitress Jon was exceptional.

Very friendly staff from receptionists, dining room staff and bar staff at McNabs. This hotel is situated in the middle of Portree surrounded by all the various shops and great views at the back of the hotel. I would stay here next time we visit and would recommend it.

Very nice and clean hotel. Perfect location. Staff very helpful and cheerful. Nice breakfast buffet with excellent waiters.

Two stars for the food, BARELY. We went to the restaurant connected to the bar; not the one with table clothes. Service was slow and disinterested. One of our party got up and asked the young lady behind the bar if we should order with her — she said "someone will be with you, we are a little busy" my friend turned and looked at the restaurant with three other couple on it, then came back and joined us. Finally got our drinks and food ordered. Came out fairly quickly. Food looked very well created, but the service was so underwhelming it ruined any chance of a nice meal. I finished my one drink before the food came out, and was never asked if I wanted another or anything else. My empty glass sat there the rest of the meal. Our waitress seemed nice enough, but very overwhelmed. Honestly if there was a manager reading this, they need to give the cook a very nice pat on the back for job well done, and a good chewing out to the front end team.

Very nice Hotel with large rooms with views of the bay, the only downside is that it does not have a lift.

Buena localizacion y habitaciones anchas y comodas, no tiene ascensor.

Nice location and hotel room clean and spacious.

They have suites, but the suites are sour, heating noise, in the Early Hours, staff are naff & rather rough, & it ain't as clean, as it shoulda been! The thinnest sheets, over slightly a thicker 'mattress', creaky floors, smoking 'banned; — with a fine (presumably via your card) if you disobey the Basils/Hitlers. NO food can be brought in & consumed on their premises (! ) Reception staff rude when they feel like it. Lunch tables 'cleaned' with a spray as you sit there, & — No Wiping! " Dreadful the whole time I was incarcerated. This is a translation of the Spanish review by 'Isabel' below me. the worst hotel we stayed in our stay in Scotland … the rooms were spacious but the cleanliness left much to be desired … especially the bathroom … other than the parking is not private is the street. In the recpeción have a sheet where report schedules lunch and dinner … say that do not respect timetables dinner until 20.30 while in the dining room if you arrive later than 20:00 and do not serve dinner (our case we arrived at 20.05 and there was another wealthy famiia waiting to be served, we contacted a waitress who told us to dinner any table and when we asked another at 20.13 if you had to ask for dinner at the bar or we took note told us the kitchen was closed from 20.

The worst hotel that we were hosted on our stay in Scotland… the rooms were spacious but clean left much that… wish above all that of bath… apart the parking is not private is on the street. At the reception desk, they have a folio where reported hours of meals and dinners that don't respect… say dinners up to 20 hours. 30 while in the dining room if you get more afternoon of the 20.00 already do not serve you dinner (our case have reached 20.05 and already had another wealthy family waiting to be served, we contacted with a waitress who told us that for any table and when we asked another at 20.13 if had to ask dinner them at the bar or taking us note he told us that the kitchen was closed from 20.00) (, that if we wanted drinks us the servian but dinner, another family who had been while waiting to be served rose and went to hear the comments) … the only thing that saves this hotel is the waitress of the breakfasts (one more Lady) very attentive by what others do not recommend.

Outdated and need of some vacuuming. Centrally located with a decent breakfast. Parking is not free.

A little expensive for what you get. The hotel is nice but we stayed at a hotel in Edinburgh for cheaper that looked brand new. The Royal continues to have Wi-Fi connection problems. Very friendly staff and big rooms.

Very nice and clean hotel. Perfect location.
Staff very helpful and cheerful. Nice breakfast buffet with excellent waiters.

Nice place in Portree, which was a great spot from which to explore Skye.

In August 2014 for two nights was guest.
It has been well served at breakfast. Good service from the staff, mostly young on people.

Awful. Poor service. Ignored by waiters. Overcharged. Crap food.