Review of Sir William Hotel 3*

Grim. Do not go to this place! This is the worst "hotel" I have ever stayed in. The room was not clean: filthy carpet, cobwebs hanging from the ceiling, piles, yes piles of dust in the shower room, filth all around the shower cubicle — you only had to put a wet finger on the edges to see the dirt that came off, yuk! No heating at all, so cold as well. It was so bad, but we were stuck having booked for two nights, so we had to stay. There was no bath mat, one sachet of body lotion and one small bottle of shampoo, neither of which was replenished; the decor was in vogue about 1960. Little point in complaining as place was like Bedlam when we arrived and staff stressed. I understand from other reviews, many of which paint much the same picture as me, that this place has had a recent refurb, but I could see no evidence of this. The room was tatty with real DIY cupboards etc. The staff were off-hand, not a smile to be had from them, poker faced the lot of them. Eat there, not on your life? We didn't even eat breakfast but were still charged for it. Only found out the kitchen was shutting at 8pm on our first night because we asked — no information offered to us at all by surly staff. No greeting on our return in the evening and a curfew of 12.30am with no offer of a key and certainly no night porterage. The one redeeming feature was the view from the window — however, the curtains so thin and the morning sun was so bright you needed to shield your eyes to continue sleeping. What a disaster, especially when I later learnt that there are some lovely B&Bs locally. Also unable to re-book elsewhere as by this time most accomodation booked for three local weddings. Moral of this experience, NEVER take advice from anyone who hasn't been to a place recently and always search the web for what you really want and read the reviews thoroughly, not just the first few lines — oh, and certainly do not go to this place which is hardly a hotel, more a pub which has rooms upstairs.