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SureStay Plus Hotel SureStay Plus Hotel by Best Western Berkeley Springs Hotel
A continental breakfast is available each morning at the property.
SureStay Plus Hotel by Best Western Berkeley Springs provides accommodation in Berkeley Springs. This 3-star hotel offers free Wi-Fi.
Winchester is 47 km from the hotel, while Cumberland is 45 km away. The nearest airport is Frederick Municipal Airport, 77 km from the property.
Nightly rates
from
Address: 1776 Valley Rd , Berkeley Springs, 25411-4804, United States
Number of rooms: 40
Reviews of SureStay Plus Hotel 2*
This was not our first stay but guaranteed will be our last. We arrived Friday to check in and found ants in our room. No more than a dozen I would say. I went to the front desk and was handed a can of “Cutter” to solve the problem. Better than nothing I guess, but not effective. I requested a room change but was advised no other rooms were available. They stated that the next morning they could treat for the ants if we didn’t intend to be inside the room. We said that was fine as we planned to be out majority of the day. I woke up around 8:00 AM or so, to use the restroom and after making it halfway across the bedroom area, my sock became saturated. We did take a cooler with us so I instantly thought the cooler must have leaked. That was not the case as the cooler area was completely dry. I made my way into the bathroom and saw that was also wet wall to wall, only the floor area. I lifted the lid to the toilet and noticed just a small amount of water in the bowl. My gut at this point told me I should flush the toilet to see if it’s working properly however I needed to use the bathroom and did not do a “pre check”. Upon finishing I flushed and nothing went down. The water rose to nearly the top of the toilet bowl and remained but slowly did go back down.
No elevator on premises. Not good for seniors. Which this fact was on the website, if it was, I missed it.
Facilities
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Business center
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All Spaces Non-Smoking (public and private)
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24-hour reception
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Air conditioning
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Heating
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Non-smoking rooms
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Family room
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24-hour front desk
Internet
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Free Wi-Fi
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WiFi is available in all areas and is free of charge
Room Amenities
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Toilet paper
Food & Drink
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Restaurant
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Breakfast/lunch to go
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Microwave oven
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Breakfast
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Coffee/tea for guests
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Bar
Activities
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Outdoor pool
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Swimming pool
Swimming Pool
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Outdoor pool
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Heated swimming pool
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Seasonal
Wellness
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Spa
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Gym
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Fitness facilities
Parking
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Free parking
Languages Spoken
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English
Policies of SureStay Plus Hotel
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Check-In:
From 15:00
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Check-Out:
Until 11:00
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Accepted Credit Card Payments:
Mastercard, Visa, Carteblanche, Discover, JCB, Diners Club, American Express
There is no age requirement for check-in
SureStay Plus Hotel on map
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They are racist towards blacks and disabled people. They didn't clean our room the whole time we were there. They charged me 350.00 for sheet that my dad wet while trying to use his urinal.