Sleep Inn & Suites Harbour Pointe Midlothian

Hotel

I have to say that the front desk clerk was very helpful, we needed to change rooms and this was done without any problem. Quick and fast check in. Rooms are well spaced and quiet.

Not a whole lot to recommend.

Adequate for overnight stay for a work conference. Front desk staff were very friendly. Breakfast was good. The sound proofing could be better. Some rooms smelled very strongly of air freshener.

Great place easy located friendly staff clean.

Great hotel! Everything was clean and new. Bed was super comfy!

We have stayed here many times, and have never been disappointed. The parking lot could be a bit larger (but I don't think there is any option for them to enlarge it). Other than that it is a very nice place to stay.

This was always my favorite hotel to stay at when working in Chesterfield county. Nice staff, nice rooms, and fastest hotel Wi-Fi I've ever seen.

5 star customer service by ryan s. The front desk management. Our room was beautifully appointed and recently remodeled. Parallel to any high end hotel we've stayed in. Cleanliness was 5 STAR! The lobby and breakfast rooms were warm and friendly. I would definitely recommend this hotel to all my friends and family! Thank you for an enjoyable stay and Thank you to Ryan S. At the 6451 Bayside Lane Midlothian, VA. Off Hull St. Location for your compassion and understanding while we extended our stay due to our pup taken care of across the street at the Animal Clinic ED. Sincerely, Kathleen Keller Butler, PA.

It advertises a hottub but all it is a ketted tub like most have at home. No heater in the tub you put in water and its cold in 5 min from the air.

It was clean but they do not clean the rooms everyday and the beds were not as soft as some Hotels in tbe same price range. Also Idid not lIke the smell of shampo and soap. It was Sandlewood. The Breakfast was GREAT.

Good value on rooms, quite and convient for interstate travel close to rt288 and us64

Overall good service. The room was nice and clean, however it was quite cold when we first walked in. Staff at front desk were friendly and the continental was what you would expect from this type of hotel.

Nice clean hotel. Nothing fancy but is comfortable and clean, can't ask for more!

Very nice hotel, lean great staff. My one criticism would be the breakfast. The food is lukewarm. The French toast is not very good. Breakfast is included with the stay but should be better.

Great experience! Entire staff was awesome! Housekeeping staff keeps the rooms nice and clean, beds were very comfortable. Alfredo was on top of things in the dining area for breakfast, he greeted us every morning with a big smile and good conversation. He made us feel like we were wanted there, not just customers who would be moving on eventually. My family and I spent 2 weeks here due to a broken pipe that flooded our home, and I would just like to thank the entire staff for making our stay so pleasant during a very stressful time.

Furniture was scuffed, but that's a nitpick. We were upgraded to a suite upon check-in and staff was amazing. Breakfast was hot and fresh and delicious with incredible staff being polite and attentive. I travel for work a lot but this was one of the best free breakfast options I've ever seen. Pair all of that with a low price? I'll be back for sure. Also, notably clean stairwell when I was too impatient for the elevator.

This is my favorite hotel that I stay at on occasion for work. Great internet for hotel and comfy nice looking rooms.

Clean rooms, with nice decor. Adequate breakfast provided. Good price.

The front desk employees went above and beyond, to more than accommodate our needs. Everything was very clean, the breakfast has a wide variety and the breakfast attendant offered excellent service.

It is wonderful. Such nice workers and good rooms. If comfort is your reason for visiting this area, try the Sleep Inn and Suites.

The Sleep Inn Midlothian is a fine place to sleep, but nothing special. There was a little mildew on the bathroom walls near the shower in my room (219).

Comfortable and quiet rooms. The fitness center consists of one treadmill, one elliptical and one bike and is a little stuffy. The staff is friendly and helpful. The breakfast is good.

Very spacious, comfortable rooms for a reasonable rate. The furniture seems new and in good condition. Breakfast has a suprisingly good variety of items of decent quality. It's a very good place to stay in the Midlothian area.

Helpful staff. Clean rooms. Good breakfast. What more could you want?

Nice rooms with plenty of space. Good access to local businesses. Pleasant staff.

Clean friendly and professional I will come again.

Horrible service. The desk clerk was very rude and combative due to another employees mistake with my reservation. He told me to go to super 8 instead so that's what I did. They now have a 5 star rating while sleep in has 1.

Very accommodating! Devon is the best, very friendly and welcoming!

Rooms were surprisingly big. Rooms were clean and quiet. Location right off 360. A little hard to get to heading east but easy parking and free breakfast make it a winner.

Very friendly staff. They made us feel like they were glad we were here. And breakfast was amazing. The guy there took pride in his work. An absolute 10 for a weekend stay!

Overall great experience for the cost. Updated amenities, very clean with very comfortable beds. Would definitely recommend it.

Clean, comfortable room, and friendly/helpful staff, (especially Ryan! ). Convenient location with fast food and shopping nearby. Highly recommend!

Very pleasant and friendly staff! Rooms very clean and well stocked. They were very accommodating for a group of us from out of town attending a funeral. Highly recommend as it is location is easily accessible to the Richmond area.

This hotel would be fabulous if I had not been charged $90 for 6 "missing pillows" that I did not take. My husband, stepdaughters and I all checked into the hotel on a Thursday afternoon, November 19. We had a king suite with one king-sized bed and one sleeper sofa. There were 4 pillows on the king bed and no pillows for the sleeper bed so my husband asked me to request extra pillows and blankets from the from desk so the girls could sleep comfortably. Jamie, at the front desk, provided me 2 extra pillows, a sheet, and a blanket. All of those items were left behind on the sleeper sofa when we checked out on Sunday, November 22. Fast forward to Sunday night and I'm balancing my credit card and charges from the weekend only to find the expected hotel charges and a pending $90. I called and was informed by Jamie that the charge was for missing pillows. This is news to me seeing as NO ONE in my family departed the hotel or arrived at home with pillows. And why didn't anyone reach out to me to inquire about alleged missing pillows in the first place? Jamie advised me she could only leave a note for her GM to review my concerns. She recommended I call back at 7:30 in the morning. I plan to do just that. I also requested that ALL surveillance videos be reviewed from the time my family checked in until the time we left. I wanted so badly to like this hotel because, other than this inconvenient fiasco, the stay was pretty pleasant and the amenities are great.