Review of Wyndham Houston West Energy Corridor 4*

Brad H

11/21/2014

Respond
1/10
If the lobby smells extremely like chlorine then don't go in the pool! The manager said that they don't use chlorine. I called BS and then he clarified by saying that they use chlorine in the hot tub, but only a cleaning agent in the pool. I guarantee you that cleaning agent is BLEACH. We swam in bleach and high levels of it. Here is how I know that: -We all (I had 3 rooms and 7 guests for 2 nights here) had BLURRY VISION for the entire day after swimming! YES. Blurred vision. They are so lucky that this went away. -Our bathing suits faded. Blue to grey. Hot pink to a dull pink. -Our hair was as hard as STRAW. I lost an inch and my Grandma who has white hair not only had an inch break off while we were there, but when she got home she couldn't wash out the knot that had fused in her hair and had to cut a few more inches off. Not to mention it had turned YELLOW while at the hotel. The manager saw our ROCK hard hair and her YELLOW hair. -My son, who swam the most, had dried out skin that was bright red and hurting him. We actually checked out an hour late because he was stuck in the bath crying! The manager was made aware of ALL of this. He didn't offer a room discount and I didn't ask, but seeing as how we all have to buy new bathing suits it would've been the decent thing to do! Not to mention my Grandma's salon bill to get her hair taken care of. I will say that my highlights lightened (which isn't a bad thing) hence why I'm not more pissed about my own hair. I also have really long hair so the inch I lost wasn't so bad. However my Grandma only had short hair so she IS pissed. Anyway, the point of this review is to warn you. Don't let your kids swim for hours! After an entire bottle of Olay my son's skin stopped hurting and again, they got lucky. Besides the hair and bathing suits there is no lasting medical effects so we have decided not to take action. However if you have a similar experience (and there were other guests with the same complaints while we were there), I will gladly join your cause. You should never let guests swim in BLEACH, Wyndham! Oh, and if you buy the package with free breakfast, make sure they don't try to charge you for them! I had to have all 3 room bills adjusted because they tried to bill me for what I had already paid for.