Review of Ocean Inn South Padre Island 2*

We were out of our room from 10 am until afternoon then again from 2PM until nighttime. The room was never made up. I went to the desk and they told me that the maid had tried but that the deadbolt was thrown and they worked until 5 pm. I asked it the maid had knocked. The answer was no. I asked if she had returned later. The answer was no. The next day we were absent from 9am until 3:30. Our room had again not been serviced. I went to the desk and the manager directed the staff to do the job and it was completed within 30 minutes. I did not want to take the chance that they would not get around to it in the last moments of the workday. The room literally stank when we first entered. I assumed that it had been closed for a long time and just needed to be aired. After a day the smell had reduced considerably. After we finally got our second and last maid service the smell returned. A different cleanser should be considered. The room contained no listings of the TV channels. The desk was called and the wrong information concerning channel offerings were given to us. How much of an extravagance would a laminated card be? While card making a card to hang on the door asking for maid service might help your problem. When the desk was asked about Wi-Fi we were informed that it was available at an additional charge. That in itself is odd since it can be had almost anywhere for free. It turns out it doesn't matter since we had a first floor room we were told that the reception there wasn't sufficient anyway. It was difficult to complete a shower with the available hot water. We had to return to the front desk to have our door keys re-scanned because they no longer worked. It was explained that they "timed out" We had paid for three nights and don't understand why they timed out before we were due to vacate.