Review of Hilton San Antonio Hill Country 4*

So bad, not sure where to begin. There was 1 service elevator out of three that was also being used for the public and it was awkward when I had to share it with two cleaners and their oversized carts. Why even let us use that elevator? So dumb. The rooms were dusty in the nooks and crannys, like detail decor, and it looks like they hadn't been cleaned. The sink had a slow clog and wasn't fixed after calling them and having someone come to the room. This guy was so weird too, just wouldn't stop talking to my wife and held me up like a robber when I came into the room with a temperature laser reader. And he kept the "joke" going for a full minute, 55 seconds longer than it needed to. The toilet wouldn't flush more than 0.1 gallons so anything that was put in there wouldn't flush. No one came to fix this either after asking them to. Their restaurant is overpriced bar food and their breakfast buffet is way subpar with abysmal waitstaff. I have seen more alive people in the cemetery. They charge $5 for a hot dog outside by the pool and $8 for a hamburger. Completely price gouging. They don't allow outside food or drink either. Oh, they do offer smores packets that make 2 smores. For $5 each. Their entryway is uneven rocks that make pushing the luggage cart through there so much fun. Their bathrooms are way out of the way from the front desk. One of the "activities" was playing a Disney movie from a projector on a wall, but the guys that started it just left the previews playing and I had to start the movie when it got to the selection screen. They charged $15 for internet service that didn't work. The front desk staff is an IT nightmare as they had no clue what the internet was or how it worked. I could never recommend this place to anyone. So so so bad.