Review of Bayview Resort 2*

Kyle T.

07/13/2018

Respond
1/10
BEWARE, This place is old, dirty, and not at all as the pictures seem. The manager first tried stating she was overbooked and didn't have my room, after we start to complain, then magically found a room but gave me the option to look at it first, just "to make sure it works". Travel quite often and I have NEVER been given the option at a hotel to scope out my room before check in (this was clearly done because she knew the room was not up to par and would not work for us), went down and checked out the room and then understood why she offered, room was extremely run down, dirty sheets (when mentioned this the manager told me they are not dirty just stained, LOL cause that makes it better). I also mentioned to the manager that the lobby was grossly dirty and the grounds looked terrible, her excuse was she "has had a busy day and hadn't got to cleaning up'. OKAY, how is that my issue as a paying customer? The manager working was quite dirty herself, had dirt under her nails and dirty hands, not professional or a good impression at all! I eventually said I would rather not stay here and left, two other customers who witnessed this came out to the parking lot after I walked out to tell me I did the right thing by avoiding this place as they were also unhappy with their room and the grounds. Weeks later after I returned home, Bayview attempted to charge me for the one night that we never even brought our bags into the room because of the cleanliness. This was disputed by my bank. BEWARE THESE ROOMS AS WELL AS THE STAFF ARE DIRTY! Want to risk bed bugs? Give this place a shot!

Nightly rates from $150

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