Review of Best Western University Inn 3*

Alright, this place is not awful but it needs a bit more care and thought into a bunch of things. The staff was alright, friendly, but not very enthusiastic, and Paul the manager when we asked a question, he snapped and was very rude. He did seem a lot nicer after he realized. No complimentary breakfast was provided which is offered at other hotels in the area. In the room the microwave and fridge (Which is awesome that they even offer that) looks as if they were their when they built the place really old, your grandparents probably have more updated appliances. BRING your own glass cups, they have paper and plastic ones. The paper ones say "caution when microwaving" (That gives the impression that you can) well for a quick hot water for tea, the cup burns at bottom and stinks the room a little. Big safety hazard if it burnt the hotel down if people put it in to long. Shouldn't even have them. The shower/tub Faucet is all messed up, don't know if its the design or if its broken but turning it all the way on is cold water and turning it halfway is hot.? The water pressure is pretty bad too. I wanted to go to the pool, but as always, it closes to early (10pm) But it looked pretty nice and the fitness center was also very nice. Great equipment. When you first walk into the hotel it will smell like choline and the pool is way in the back of the hotel. The room as a tint of pool smell as well. The high speed internet is great, I didn't have to deal with signing in to anything, its fast, its FREE. BIG ++ I would most likely recommend another hotel in area, but there are very few. This one is very close, basically on the campus of St. Lawrence.