Hyatt House Philadelphia/Plymouth Meeting

Hotel

We’ve been staying at this Hyatt House every year before the beach since 2008. We love it and our 3 teenage girls love it! The 2 bedroom/2 bathroom suite is incredible. We look forward to our stay here every year. Great job, Hyatt!

Amazing accommodations! So much more room in our suite then we expected. Very clean and had a modern design.

The staff is great the rooms are clean. The breakfast was amazing. The only issue with the hotel is the showers tubs don't drain fast enough.

The rooms were AMAZING! It was a place we found that was a good price and had amazing features. Recommend highly! Had an odd, but cooler pool I've ever seen and it was really fun.

The morning session went well. Lunch was served and the food was fabulous. When we went back to the room after lunch, the internet went down and could not be recovered. Luckily our office is next door, so all 25 people were able to squeeze into our biggest conference room to finish out our day of training. Overall, we use Hyatt House frequently for large group training and this was the first time we ever had an intetnet issue. I would recommend this facility.

Dirty. Stay somewhere else. Don’t risk it. I’m not sure if the higher reviews know that hotels are not supposed to look or smell this way. At any price. The lobby smells like nail polish (yeah I don’t know) and the corridors I don’t have a word for. I don’t think they’ve ever vacuumed the rooms I had (checked in to one asked to be moved and the second option was equally as dirty). There’s hair in the corners and the kitchen, I was personally afraid to touch anything.

My wedding party stayed in the trio suites. The staff was nice, the suites accommodated everyone, the rooms are nice: kitchen with appliances, island with seats, nice living room area with pull out sofa, and two nice size bedrooms (1) with two queen beds and full bathroom and the other room has a king bed with full bathroom. The beds were very comfortable and the suite was up to date and clean. The hot breakfast was very good with eggs, sausage, ham, oatmeal, cereal, bagels, toast and fruit. It also has a nice bar too, a little pricey but nice. I would recommend this place.

Great hotel with big rooms. The suite has 2 bathrooms which is definitely a plus. The breakfast was very good with made to order omelets. The staff was very kind and made the stay a pleasure!

The third hotel in 3 month was a discovery of 2018. An excellent reception, at Mid Night, the wonderful lady even offered to brew fresh coffee. A large suite, is a refreshing sight to the tired eyes & body. Morning breakfast is whole some with freshly cooked omeletes. The rooms are well kept and quite comfy. Definitely a bargain for the price.

Great place and spacious. Price was good and come with free breakfast.

Bed bugs. Enough said. Visited here back in November. I was bitten so badly. Just want to warn others. Place luggage in bathtub first when you enter any hotel! Then start to examine the room/bed/bedframe etc. Our room was on the 1st floor. I still have nightmares. (we were given a full refund)

Really nice, modern rooms that are very comfortable. This place is the complete hotel package, with everything you could want. Love the Hyatt brand.

Great location, great deals, comfortable and welcoming. My family and I favor the Hyatt House and it is our first pick when coming back home to visit. Breakfast is the best continental breakfast we have had during a hotel stay. Highly recommended for families, couples, even business trips. Will be back to stay again soon.

Great hotel. Everything was clean. Bed was made but not finished with pillows. Heating and hot water took a while to get warm.

Great place for the price. Clean, and Spacious. Don't hesitate to book at the Hyatt House. Breakfast is incredible and just another added bonus for booking here. This will be the place our family will continue ti book when visiting our family in Norristown Pa. It's also a quick commute to Philadelphia! E. A. G. L E S!

Very nice place the room was nice clean and very big the staff was great and every morning it was something different 4 breakfast can't wait to visit again.

Booked rooms here for my basketball team. Great rooms! Plenty of space for the girls. Great breakfast that included fresh fruit and an omelette bar. Only complaint is that normally when I work with a big group they have the keys ready for us when we arrive. So it took them a long time to check us in. But well worth the wait.

Stayed here for a wedding. I'll say, overall, the people working here were some of the nicest hotel staff I've dealt with. Customer service was great and the facility/rooms were really in great shape and well maintained. Only small complaints would be that many details that had been solidified/worked out with the bride ended up falling through the cracks (bride received wrong room type, catered hotel food didn't provide GF options as agreed upon, etc). With regards to that, I've noticed a lot of hotels have trouble keeping track of those details for weddings, so it's just something they should focus a bit more on. But other than that, great experience and beautiful hotel in a really nice location.

Nice clean hotel with comfortable and well appointed rooms. The front desk staff was helpful and friendly. The rooms were fairly quiet. The breakfast buffet was pretty good as well. Would definitely stay at this location again.

Food was okay in the mornings, but more than 2 days would be boring as the food wasn't too great, but we had several maintenance issues in our room and weren't allowed to meet as a family in the dining area after breakfast was cleaned up. It was dinner time and we were forced to buy a drink to use the area. Dumb rules and poor maintenance made for a nuisance that shouldn't be an issue. Rooms were clean and most of the staff friendly. Decent pool and nice outside lounge area, though I wish there were room to accommodate more adults out there.

Got two suites and was told that all adults had to buy a drink at the bar to use the common seating area. $350 per night wasn't enough to use the area. Shower stopped working the second night and couldn't be fixed. We were told that the room should be discounted for this but instead were given a vague offer of possible points. Them we were sitting in the room when some man used a key to get in saying he had been assigned the same room. The housekeeper left no towels after the first night so we had to go track those down. The facility itself is quite nice but that wasn't enough to overcome all of the other issues. I wouldn't recommend it. I think we will be heading to Homewood Suites from now on.

This is a great clean Hotel. I would highly recommend coming here. Breakfast was amazing with made-to-order omelettes. The staff was nice. And went out of their way for us.

Beautiful! The two bedroom suite was a perfect home away from home while attending a wedding. Front desk staff was very courteous and accommodating for our requests. Would highly recommend.

Good afternoon for anyone staying here you can always go to the bar and get a great conversation with Miss Heather! I was not having a good day my trip was extended I went through security 3 times at the airport and I honestly just wanted to cry! I checked in and noticed they had a bar and all I could think of was relief! I went for just a glass of wine to calm down and Heather made my experience way more than "just a glass of wine"! To the Hyatt Management team Kudos to you guys your hiring Technics are awesome sauce! & Miss Heather Thank you for your above expectations of Customer Service.

Loved our stay here. The place is nice and clean (has a few water stains across the room) but really for the price it's a great bang for your buck! You have a great breakfast included with your stay, and we had the double suite with the kitchen, and living room, so we were very comfortable, able to bring snacks and food from outside, and to prep to visit the attractions we traveled for. The staff have been friendly in my experience, and the hotel overall, including the pool (which is great! ), hallways, and rooms are always clean and smell fresh. It's my first time staying in a Hyatt, and I know now it won't be my last!

Great stay. Dog friendly. Our dog just recently had surgery and we didn't want to have her in a kennel. Enough room in our bedroom for a crate. The hotel has great locations for us to walk her. The staff was so sweet with her. We will definitely come back.

This hotel is currently remodeling. The complementary breakfast was in a conference room. The odd thing was that the provided us with "hors d'oeuvre" sized plates (5 inches). This tells us that they really didn't want us to each much for breakfast. All the other hotels that I've been in (Holiday Inn, Express, Hampton Inn, etc. ) that other complementary breakfast, have always given us 10inch plates. Also there were some other services missing due to the renovations. Other all the hotel was CLEAN, well kept. The staff were incredibly nice, helpful and attentive. The rooms were great, large and immaculately clean.

Just spent 3 nights in renovated room and was great, 2 bedrooms 3 beds, 2 bathrooms one with shower one with bath/shower, both with nice closets with mirrored doors. Bedrooms separated by nice living room/kitchen, stove and microwave and frigde and dishwasher. Nice pullout couch. Nice tv's in each room. Had great breakfast with tons of breakfast included. Shallow pool, BBQ area, which were both really nice. All staff was really great and cared about the customer experience. Reasonable rates as well. I would definitely stay again, really pleased with my stay.

Great room, felt like an apartment. Very clean and modern. Breakfast was great, they even had an omelette station. Friendly and attentive staff. Reasonably priced. Quiet. Couldn't ask for more.

Great place for the price! Newly remodeled and very nice. Good breakfast, and very friendly service as well.

Really great staff, very friendly and accommodating and thoughtful, good location work plenty of stores nearby.

Really nice place. I was really impressed with how nicely it was presented. However, when I woke up the next morning, there were ants on the counter. That's my only complaint. I would chalk it up to a arrange event and I would stay there again.

Great. Free dinner and dollar drinks. Free breakfast. All delicious. Great hosts. I would have preferred better roommates.

Good service and courteous staff.

Stayed for one night, the 403 room was roomy and comfortable. Staff is pleasant and helpful. Breakfast is nice.

Our stay at the Hyatt house was perfect. The man at the front desk was helpful in finding us a great place to eat. The room was spacious, comfortable, and very clean. Also the continental breakfast was very impressive.

Room and staff were great. Lots of noise and even a fire alarm at night. Horrible nights sleep.

Hyatt House Philly was on point. Stellar staff and superb customer service.

The building is great and the service and the people at the desk are just the best you could find. The food for breakfast is ok.