Review of Hampton Inn Springfield South Enfield 2*

Location: Not bad if Six Flags is your destination, located by a strip mall offering a variety of placed to eat and shop. Amenities: The heated pool & hot tub was a nice experience, continental breakfast offered a good selection however, one item that stood out as being under par was the french toast sticks, VERY firm and hard to eat. I'd advise you to stay away, they sat with me most of the day like rocks. Room: Keep in mind, we paid well above the average rate we'd expect from a hotel in the area, almost TWICE than what we've paid at another hotel in the past and never had these kind of problems with our experience. This room had all the tendencies of a cheap motel, we were very disappointed on several items of concern. — No refrigerator — OK, sure, perhaps an oversight on our part but c'mon, we've stayed in WAY cheaper rooms where this wasn't even a question, it's just there and expected to be. No excuse, regardless… — TV — Broken. The entertainment unit behind the TV was hanging by a thread and every few minutes the screen would fizzle out. Looked in pretty rough shape so left it alone, we didn't try to watch TV that much anyways to we just wrote it off… Wasn't enough trouble to get it serviced during our stay. — Beds — The mattress and box spring situation was like a fried egg on Teflon. Little movement and the mattress was off the side of the frame, what the heck is going on here?! — The plumbing — Wow, so the toilet "clogs" with little to no use, we call service, it's fixed and they leave. A while later we have standing water in the tub, it hadn't been used yet, we were only there for the night so we let that slide. We go down to the pool, the rest room nearby was also backing up, no notice from the front desk at all, like this is how it's supposed to be… get that figured out, please! This place looked nice on the hotel sites, it might still be, all I can say is the 2 stars I'm giving is genuine regarding what we had to deal with and enough to say it was our first and last time. No thank you! Edit: The room was 316 and we stayed May 12th-13th.