Review of Four Queens Hotel and Casino 3*

Amanda M.

04/01/2016

Respond
6/10
This hotel gets 3 stars from me because I'm a fan of keeping the Original Vegas Alive but it really needs to be a 2 star if based on cleanliness alone. I'm very careful when giving my reviews as to not say something that hasn't been warranted. Knowing I was staying in an old hotel I took things into consideration such as lack of updates & amenities. However you can have outdated and old and still be clean. When entering my room on the 7th floor of the North Tower I checked the bathroom & bed first (something I always do with every stay). Bathroom did not appear to have been cleaned at all as there was someone else's hair on / in the sink & counter, in the tub, on the floor & even on the toilet seat. We did have clean towels. The bed had a double bed protector (one zippered & one that slips on and off). The bedding was clean as well. The room overall was extremely dingy with the keepers focus being that of clean bedding and linens only. No hair dryer in our room as it was obvious someone felt they needed to take that home with them. We were told that the desk would bring up another one if we wanted. When showering there was no hot water but if you were lucky you got short few seconds worth of bursts of luke warm water. The A/C knob will let you turn it up and down but that is just for fun as our room never got cooler than 75 degrees and ran constant. Not sure if it was the room we were connected with or if it was coming through the vents but it was as if we were rooming with chain smokers as our room had a smoke haze and we were def. Breathing in second hand smoke non stop (that's to be expected I suppose but had hoped to catch a break once in my room). The staff was decent, the cocktails flowed freely if playing in the casino and the Magnolia Restaurant was reasonable to eat at. — I had stayed here about 12 years ago and again a couple days ago. I most likely wont be back for a third stay unless they take a bit more pride in the gem they have on Freemont St.