Review of Best Western Plus Frontier Inn 3*

Adequate Like most retired seniors my wife and I are always looking for good value while traveling. We probably spend more time in the rooms than the younger generation. We carry tablets for reading and keeping in touch so Wi-Fi is a must. Our check list of amenities include, hot breakfast, refrigerator, microwave, and of course a coffee maker. We do a lot of research, reading reviews from several different resources, and normally our picks are pretty darn spot on. We choose the Frontier Plus Inn, as it was out from town but a quick drive into Cheyenne. It was quiet, clean and comfortable. Our greeting was adequate, but not friendly as some others. That was out biggest problem with this hotel was front desk staff. We were given the wrong room (a less value than booked) We immediately return to desk, where we were told he didn't see a sofa bed room on the reservation. I think it was an honest mistake, but after we got keys for the right room our keys didn't work, so it was back to the front desk. Very annoying. The Wi-Fi was so slow that I mention it to the front desk. I got an apology, that he would look into it and maybe rebook the routers. It never did improve the 2 nights we stayed. Breakfast was just OK. It had all the items, but it's just not what I've come to expect from Best Western. The walk in shower was nice but had only 1 soap dish. Overall the room was comfortable as we sleep well, woke rested, ready for the day and really that's the most important. Probably would stay here again even with limitations.