Review of Holiday Inn Express Lapeer, an IHG Hotel 2*

Kumar S.

10/07/2017

Respond
8/10
First things first. This is the first Holiday Inn Express where I have received a call prior to checking in to see if I needed something special during my stay. High marks for the personal touch. It took me by surprise and I almost thought it was a prank call! Everything at check in was in order. Room was the usual what I have come to expect. Well appointed. AC was comfortable, though loud and not a big fan of the loud start and stops at night that wake you up. Spacious room with refrigerator and plenty of shelf space, outlets etc. Was given a Wi-Fi password at checkin which I did not use as I used my Priority Club number. Broadband speed was not up to the mark. Took me little over 5 minutes to upload a 1.5MB picture. Unaccetable! Bed was comfortable with generous assortment of pillows of varying firmness. Bathroom was adequate with the necessary accessories. One thing I noticed was the exhaust fan in the bathroom never came on. Perhaps it was broken. Did not matter as I was the only person in the room. They had the usual offerings for breakfast but I am not much of a breakfast person. The seating area for breakfast is rather cramped and could be bigger. Coffee was good. I got to use the 24 hour gym at the hotel. Quite basic with a treadmill, bike and elliptical trainer. But worked for me. I had the place to myself at 9:00 in the evening. Cant compain! They have a pool too. They had small bags of Popcorn on offer in addition to the cookies in the evening! Nice touch. Overall, a full service Holiday Inn Express that is run with a lot of pride!