SureStay Hotel SureStay Hotel by Best Western Manchester

Hotel

Breakfast was solely carbs. The bed was average. Everything looks like it's from the '80's.

The location of the hotel is awesome, but the hotel itself could use improvements. We ended up not even staying the night because we found a bedbug. The man at the front desk did not even offer a refund or different room until I was wanting to check out since I had already killed the bug and threw it away. The room itself was dirty anyways. Bedding was stained and the bathroom looked like it had not been cleaned. Will not be returning.

The best part about any hotel is the continental breakfast, and this one was lacking. There was a waffle maker, but that and everything else provided was 100% carbs. No fruit. No eggs. No bakey. No protein of any kind. Coffee machine didnt produce anything edible. Very lack luster. It would have been better to skip breakfast and find that meal in town at Aunt Emmy's.

Have stayed here twice and had no complaints. Made reservations by phone in the fall of 2017. Called to check our rsvp with our given confirmation number. Was told I had no rsvp. They reserved us for January 2018 instead of July. And of course hotel is booked for the weekend we need. My advice make rsvp by internet or in person.

This is a very clean and very comfortable place to stay. Very friendly staff. Helpful and informative. Awsome free breakfast. I can't say enough about this motel I highly recommend staying near by.

Low lighting in bathroom, otherwise room was clean, bed comfortable, curtious service.

Nice, Clean & Comfort place to stay, with good breakfast Menu. Staff were really helpfull. I will definitely recommend others and would like to stay here for my next visit.

Overall decent for the price. Breakfast was a bit sparse on selection. Toast, minimuffins, waffles, juice and bananas. Our refridgerator didnt work at all in room 103.

Overall decent for the price. Breakfast was a bit sparse on selection. Toast, minimuffins, waffles, juice ans bananas. Our refridgerator didnt work at all in room 103.

It gets the job done. Just bring your own sheets.

Prices are ok. Breakfast was good. We were in town for a wedding. The motel served its purpose. I would stay here again.

Recently booked here for our wedding, booked 10 rooms, when guest would call they would tell them rooms for wedding were booked when they weren't! So guest that went on line to book a room and got the room cheaper than we did even though the hotel management said that we got a wedding discount! Management was very rude! We booked a room for ourselves with double bed, when we went to check in we got a single queen room, I talked to management about the mix up, he was rude and did nothing about the mix up plus could barely understand what he was saying! The continental breakfast was horrible! The honey packets for toast was expired and looked disgusting! Would NOT recommend this hotel!

Good value, especially if you're not looking at the usual chains. Beds and room okay for the price.

Very clean whirpool suite. Enjoyed our 1 night stay. Friendly and helpful staff.

Rooms were clean and the breakfast was decent. The beds were kind of small for a single, it was more like a bed you would find in a double room. The Wi-Fi was pretty spotty, I had trouble keeping it connected to my devices. It was pleasant overall, and I would stay there again if I was ever back in manchester.

The staff of this hotel make up for much that it is lacking. Rooms are recently updated, however some are missing modern touches like flat screen TVs. The first room we were booked in had a leaking toilet. When I notified the front desk they were mortified and moved us to a new room right away. The new room was perfect. Other staff (and possibly owner) apologized about the first room. If I was staying in Manchester, I would stay here again.

Better than most. It is a converted Super 8

This hotel was a memorable experience. We arrived early in the morning and we left several hours later. The rooms were clean, however, a scent of cigarettes in a supposedly non-smoking room. The beds and pillows were comfortable with a convenient outlet location as well. Overall, I was pleased with the service provided by this establishment and would recommend it to my friends, family, and acquaintances.

Smelled like smoke even though it was a no smoking room. Otherwise there were comfy towels and beds and the pilllows were nice. Not enough outlets in the room to charge more than a few devices.

Talked to the manager. But he couldn't even understand English.

Clean bathroom, comfortable beds very nice employee. We called and they held a room for us.

The hotel presents a nice external appearance. At the present the checkin area is under construction in a obvious attempt to update the facility. The room we had was quiet, the bed was OK, the TV was dated and the lineup of channels was not at all accurate. The room was clean as was the bath area. When we arrived there was NO heat in the room and it took some time before it became comfortable. The price was OK for the accommodation. The breakfast provided was very modest. Last as a hearing impaired person, the manager was very difficult to understand due to his accent. Perhaps some coaching on speaking with older and hearing impaired persons would help him be even more effective.