Review of Zion Inn & Suites 2*

We checked in and there was a few different groups of people outside. No issues. We left to go too my sons baseball game. When we got back there were groups of people outside again. When we checked in we got settled in. It was already after 10pm. The people above us were being very loud and stomping etc. At 11pm my son went to the front desk (I broke my toe earlier during the day so walking is rough right now). He told them about our issue, the guy said ugh well I’ll see what I can do. Around midnight it was still happening so my son called the front desk and again explained the issue in which they said they would again talk to guest. At 2am I was fed up — I called the front desk and told them it’s 2am this is now the 3rd time we are calling to complain about the people above us. This is getting ridiculous. They said they were taking care of it once again… at 3am it was still going on. Me and my 3 kids didn’t fall asleep until close to 4am and we were up by 8am. I am very disappointed in our stay. Between the large crowds walking around and hanging out in the parking lot and the lack of our issues being resolved we will not be staying in the future. I was really looking forward to our stay as I seriously called 20+ hotels in the area (within 20 mile radius) and I picked this hotel over others based on you guys having an open pool (we didn’t even get to use it, but we had baseball so not an issue), offered breakfast, and had a bigger room option. Please coach your teams on being attentive to your guests. Thanks for reading.