Review of Hilton Chicago/Northbrook 4*

I was the MOH for a wedding at this Hilton location and it was the most disappointing, disrespectful experience for my bride. I am near tears writing this review and hope you seriously reconsider choosing this for your special night. Here are just a few things they completely messed up on… `1. They were 45 minutes late getting the reception room ready due to a previous event taking place that the mother of the bride had kindly asked not to end so close to the time the reception was to start 2. During this waiting time, they closed the bars serving the guests AND THEN refused to keep the bar open later in the evening to compensate for their mistake 3. The beef tenderloin was dry and potatoes were cold because they were late to seat us 4. The bride had requested a stage for the band, which was never set up 5. Many of the tables did not get water or requested wine refills throughout the night 6. The panels around the dance floor came off midway through the night, causing a fall hazard and one of the bride's aunts cut her foot on the sharp corner 7. The brother of the bride's girlfriend has a food allergy and asked if the salad was the correct one before eating it. They reassured her it was, however, came running back 5 minutes later after she had had a bite and felt her tongue swell, that it was not. She spent the rest of the night in bed with a stomach ache 7. The wedding planner that was suppose to make sure things ran smoothly for the bride and groom was no where to be found the entire night 8. The band had agreed the play a little later than requested due to the late start, however, the hotel refused to let this happen I wish this all were a joke (it sounds fake) but I'm being 100% honest with what happened. There are more I could share, but these are the highlights of why you should NOT chose this location for your wedding (or any other event for that matter). You deserve better!