Review of Sonesta ES Suites Chicago - Lombard 3*

Maxwell U.

06/30/2018

Respond
6/10
The hotel room looks nice. The bed is comfy. That's about as far as I can go in terms of saying positive things here. The parking is abysmal. A lot of times, you have to park and walk all the way around a building just to get to your unit. When they run out of parking, you have to park at an office across the street. This wouldn't bug me too much, but this is an extended stay. You will be here for a long time, so you will be carrying a lot of luggage and groceries a pretty big distance. There are basically no cooking tools at all. You get a two pots, a pan, some tongs, and some large ladles. That's about it. No baking sheets or anything like that. They put in oven in the room and you cannot even use it because they don't even give you potholders or anything to bake on. The construction is God awful. They work at absurd hours. Nothing like listening to a nail gun on a roof nonstop at 8pm on a weekday. It sounds like a skateboard rolling past over and over again. I was woken up at 8:30 am on a Saturday by… you guessed it… Construction. Lastly, the light switches make no sense whatsoever. For example, there's a light above the table. There's a light switch right above the table on the wall it sits against. That switch turns on the lights above kitchen. The table light switch is all the way by the stairs. To turn on the lights in the bathroom upstairs, you have to use a switch next to the stairs about 10 feet away from the bathroom. It's confusing and takes a long time to get used to. Breakfast is a joke. It's just some individual bags of cereal, a few cups of yogurt, some milk, and some prepackaged muffins. There's a coffee pot too. That's about it. I'm normally pretty generous about hotels when I review them, but this place looks nice on the surface and will inconvenience you at practically every turn once you're here.