Comfort Inn Alton near I-255

Hotel

Great breakfast to get yourself ready for the day.

When we went to check in we waited at the desk for 15 before someone came to check us in. We were the only ones in the lobby! the breakfast was not that good. My banana had mold on it. The room was clean but when we called to make the reservation we asked for a room on the 1st floor and was told the would save it for us. When we got checked in we were told they can't save rooms and we were put on a higher floor.

Nice, clean place to stay. The room was nice, bed comfortable, staff friendly, and the breakfasts were good. Will stay again.

This particular comfort inn was actually off the chain awesome! The room was clean, spacious and really nice! The only issues were the staff attitudes, um, they totally sucked! Maids that wanted me to do their jobs and front desk who made candy bar prices up as they felt they should be for the day. The breakfast each morning was five star except for like two of the eight days I was there! Those days it blew but on the real I'd go back just cause overall it was awesome!

Nice price is decent quality room great breakfast friendly staff clean facility.

Nice room, good breakfast, comfy bed and pillows. However, toilet didn’t work unless we held the handle down until it was done flushing and shower controls were backwards. (Hot/cold). They were very accommodating to my concerns however and knocked $50 off my stay.

Great service, hot breakfast and pricing. The manager Angela is very professional and nice. Also great house keeping. Deanna is the one to ask for, for great room service. We will always come back to this hotel.

The staff went above and beyond for us but this was the scariest, dirtiest place I’ve ever stayed. I am so thankful to Lee for helping us and being so understanding. I was shocked at these conditions. From the dirty room to the fights my kids and I witnessed-no thanks, never again. Ever.

Employees were all helpful and they were professional in appearance and demeanor. Rooms and pricing were decent. Would stay again.

Prayer service awesome staff is awesome… people are nice. Great service clean beautiful rooms. Fun swimming…

Very friendly staff and helped us with everything we needed defiantly will be back.

Clean comfortable rooms at an affordable rate.

Room was clean. Front desk lady was nice.

Nothing wrong with the room. It was nice. Other guests were being loud in the hallway til at least 1am. Ah well, whaddya gonna do. It was a Saturday night.

Needs a little improvement in the bathroom. Water keep dripping in the tub and handles were loose. The room was nice and comfortable. Worse experience was the yelling in the hallway for long period of time and trash truck picking up really early in the morning.

The rooms were nice and presentable. The pool area was clean and the staff were all really friendly.

Very clean rooms well stocked up with towels and stuff for taking a shower plus complimentary coffee and tea in rooms, indoor pool, breakfast. I would recommend them any time.

Do not go here! they will overcharge you when you arrive they asked for a state drivers license which I thought was very unusual because ive never heard of that before then they wanted a 100$ cash specifically asked for in cash me & my husband was like wooowwaaa! we will not visit this place again everrrrrrr it smelled sour as we entered.

The room was very clean and I love their breakfast.

Staff was helpful and rooms were clean. Had a decent breakfast selection.

TLDR A decent hotel but definitely not the best. The check in was quick and the lobby area in good condition. The desk staff let me know the hotel had been recently remodeled. My room was in decent shape but if the rooms were part of the recent remodel the hotel needs to get it's money back. All of the walls had small damage to the finish. The fan in the bathroom was extremely loud possiby due to the cage being out of balance. The shower while modern had discoloration on every seam. I couldn't tell if this was due to old caulk that became discolored nor the liquid nails leaking out the seams. In addition the sliding glass shower doors were installed so the large gap between the inner and outer door was inside shower and facing the shower head. This cause a lot of water to leak out onto the bathroom tile.

The hotel is conveniently located with stores and restaurants not far away. The room was clean and the bed was comfortable enough. The toilet ran all night and the shower dripped constantly after being used. Breakfast is included, but the prepared food didn't look very appetizing so I had yogurt and an apple. My one big complaint is about the front desk clerk (Lee or Leigh). We visited for a football tournament and there were a LOT of children in the hotel. After receiving complaints of kids running in the hall, the clerk asked my son and his teammates for their room and the organization that they were with. The clerk told them that the police would be called and they would be removed from the hotel if they did not answer. I think it was extremely inappropriate for her to first assume that my boys were the ones running and then to intimidate them by threatening to call the police. When asked about the incident, the clerk's reply was "that's not exactly what I said". Lee was the only one on duty for over 12 hours. She was probably overwhelmed, but instead of saying that she saw no fault in her actions and blamed The boys instead. The hotel served its purpose and was priced affordably, but I wouldn't recommend or stay again.

Came in town for a birthday and stayed 2 nights. Over all an ok stay. The employee that checked me in was very helpful, she even swapped my room the furthest away from all the kids soccer teams staying there. The room looked clean and the bed was very comfortable. Did not try the breakfast but the spread looked decent and what you would expect from a Comfort Inn. There were a few things that were not what I would expect. The bathroom fan was very loud, like wake the other person in the room loud. There is a pool here which is nice if you are into that, but that makes all the large bath towels smell like chlorine even though they are washed. The shades in the room do not black out, too much light comes in when they are closed, not great for sleeping in. The shower head didn't have a normal setting, it had 3, small lazer, big lazer and garden hose. The handle for the water was confusing because the hot and cold graphic was incorrect. If any of the rooms around you get up earlier than you, you get several wake up calls when they all let their doors slam shut. And just being nit-picky there are a few things like mismatched switch plates (almond? really? ), and spots that could use touch ups. I would say that on the whole it's an average Comfort Inn that has been around a while and could use some attention. Not a bad stay but next trip I may try the hotel next door even though it's a bit more cash per night.

Conveniently located. Friendly front desk staff with quick check-in and out. Bed was VERY comfortable. Room was clean with plenty of accessible electrical outlets. The pool looked inviting, but not on my agenda this trip. I would stay here again.

The room was nicer than expected. The breakfast was less than mediocre but fine. Staff was helpful and friendly.

The bed kind of smells and the pool water looks dirty. There are no vent fans in the bathrooms and parking for large vehicles is hard.

Not a place to stay, having a birthday party for a bunch of kids and could not use the pool about 30 kids in the pool and could not use the pool had a dog in the pool, at breakfast so many kids could eat. NO place to put use tiles.

Adequate, clean rooms, comfortable beds. Train that runs right behind hotel is very loud. Could use updating. Staff friendly and helpful.

Service is simple. Hotel has a pool that is way to chlorinated and just being in the room of the pool makes your eyes burn. Elevator is kinda scary it don't always work so I took the stairs instead. Key card would have to be swiped multiple times to work. The walls are all scratched up in the halls and need touched up on the paint.

Nice rooms and employees nice small town of alton Illinois.

Mediocre experience. At check-in, the guy at the front desk was very blah. The room was ok, bleach stained comforter, very motel-ish, nothing to write home about. There was a continental breakfast included. I had to walk from the building behind the main building to the lobby to get breakfast. Not a big deal. Breakfast consisted of cereal, oatmeal, bagels, muffins, juice, basically no eggs or meat. The dining area was decent but they could stand to have someone clean off the tables every once in a while as folks come and go. Whoever the older gentleman was who works Sunday mornings (Memorial day weekend) had an awesome, lively, bubbly, personality, though. For the cost, it was decent. I'd stay again.

Beds are very comfy and the hotel room was very clean and quiet. I will definitely stay here again. The hotel staff are very friendly and helpful. BTW, the air conditioner worked great!

I will never stay at a Comfort Inn again. This particular one was really awful… when we walked into the hotel it smelled terrible, the lobby was dirty, the bedding had some stains, the breakfast was very poor, the elevator was very unsafe (made some scary sounding noises) and "last inspected" before 2000. Our refrigerator was not plugged in when we got to our room, it took so long to get cold that our ice cream cake we got for our small group of friends completely melted. When trying to use the television in our room the brightness on it kept constantly changing from very dim to very bright, so much so that we eventually just turned the TV off because it was annoying. My biggest problem with this hotel though was the "100 dollar CASH ONLY" deposit for local residents. They DO NOT make this very clear when booking online. Terrible hotel, don't stay here.

If you have a kiddo that likes trains you will love the hotel. A tain track behind the tree line behind the back parking lot is a track. The trains that go by are very loud! Sounded like a jet plane. The room I stayed in was very nice, had a fancy walking glass shower. I would bring your own snacks and not rely on them having a vending machine, they don't have any. The snacks they have at the service desk seemed to be a little over priced.

Great service, but Wi-Fi didn't seem to work for my laptop, which was very disappointing.

They were doing some remodeling of the building and it was looking really nice, not loud at all either. The staff was helpful and very professional.

Seemed like All areas under renovation. Parting Loud neighbors which took more than one phone call to settle down. Air conditioning didn't work in one of our rooms.

It was under construction but wasn't as bad as other reviewers stated. The staff was outstanding, rooms were clean. I would stay here again.

It lived up to its name — a comfortable place to stay! Friendly staff, too. :)

Decent rooms and service folks were nice. Maybe clean up the shower heads with some CLR?

They have a bad mold problem on the 3rd floor and was filthy! Apparently the do not care that it can make you sick! Other people said there room was clean but don't be fooled! If there is mold in one room it will effect the whole building!