Review of Hampton Inn & Suites Louisville East 2*

Adopted I. J.

12/11/2014

Respond
10/10
Now, this is an unusual review for one main reason: I no rooms were available at the Hampton Inn near Louisville. One night my family was moving across country; we'd been driving for 13 hours straight, and were so tired we almost couldn't stay awake to drive into the parking lot. We tried hotel after hotel, in a thirty mile radius around Louisville, but every one of them was full; no rooms at all! Some international golfing group had shown up and taken all the rooms. We could not drive another mile. Just a previous night we had no place to stay either, and had to sleep in our van and truck, feeling dirty and very homeless. My father (driving the truck) and I (driving the van) walked in requesting a room from the girl at the desk. She didn't look up much, but she sympathetically told us that there weren't any rooms available, except a smoking one on the top story (impossible for my mother in a wheelchair, as well as my asthmatic sister). Hopelessly we looked at each other. The girl looked at us and said kindly, "Why don't you all come in and wash up? You can park in the big empty parking lot in the back and just sleep as long as you need to. Then come in for free breakfast in the morning. " I can't tell you how much good that kindness did to a dirty, weary, traveling woman and her family! As far as cleanliness, the place was nice and clean, the bacon was deliciously crisp, the beds I glimpsed through the doors in the morning were beautifully clean and made, the coffee was pretty good for hotel coffee, the fruit was fresh and lush, the pancakes and biscuits and gravy were like homemade! I would definitely recommend this place.