Review of Coeur D'Alene Casino Resort Hotel 3*

Joseph W.

11/22/2020

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The people are nice, good food, nice rooms, BUT, the machines are lousy!
If you're are going to lose your money, this place is for you. You will rarely hear a slot machine ringing out a winner.
But worse… Do you want to play a machine that is actually broken or malfunctioning? There's plenty of them!
I played roulette. I play the same group of numbers until they hit. Suddenly my board stopped while others at the table continued to play. The screen said, call an attendant. My bet still showed on my screen but wasn't registering. An attendant came over but had to call a repair person. During that time, two of my numbers hit, but I didn't get credit. So, I lost about 70.00 in winnings. After the machine was repaired, they asked if I wanted to see a manager. I said yes. I waited for 20 minutes. No manager. Having lost my MOJO, I lost the rest of my deposited money. I left the table to find a manager. After sharing my concerns, he apologized but said too much time had passed since the problem occurred, and neither could he reimburse me for the loss of my winnings.
Excuse me, but did I do something wrong?
My wife had problems with a flat screen poker game that wouldn't let her cash in.
How do you have FUN gambling when you feel you've been cheated?
We won't be going back to Couer d'Alene Casino.
If you're looking for a REAL casino experience, go to a real casino where they have live gaming, dealers, lights (not darkness) where you are involved with other players, excitement, noise, winners! You can find them close by in WA.
It's hard enough to win, when machines actually work! But when they are run down, broken and not maintained … and you can't even get credit when you win, WHY BOTHER?