Review of Hotel Indigo Savannah Historic District, an IHG Hotel 4*

I loved the location. We were so close to everything — River Street, the market, top rated dining. The view from our room would have been even more breathtaking had there been less construction. We could see the bridge from our beautiful, tall windows. I'm a huge fan of natural light, so I loved having such large windows. The staff was incredibly helpful and kind. The individuals working at the valet were extremely friendly. We did have an issue that frustrated me. We had booked a room with a single queen bed. We arrived later than we had anticipated, and I had called ahead to let the staff know. When we got there they were out of the room we had reserved (which nearly made me break into a rendition of Jerry Seinfeld's spiel on reservations), and told us that we would be given a free upgrade to a suite. We were staying for three nights. We had popped back into the room the next day to change to go to the beach when we received a knock on our door. Apparently we were being kicked out and put into a room with a single queen bed. They had made no mention of this when we checked in. I was livid. I didn't care about the room. I cared about having to pack up quickly, which put our plans on hold, and checking out only to check back in. I'm on vacation. I don't want to have to worry about this! After I nearly had everything packed, we received a call. The staff apologized and told us we could stay. I didn't know where my stuff was for the rest of the trip because I had hurriedly thrown it in my bags. I'm still pretty irritated about this, and because of it I think we'll stay in an AirBnB next time we head to Savannah. We also were not told about the charge for Valet service until we got there (which was 12am, so we were a little too tired to try to find other parking and walk with our suitcases). It was $30 a day. We could have parked our car somewhere else for $10. I also had an issue with the noise. Our room was next to a club, so we could hear every sound made there throughout the night.