Review of Comfort Suites Milledgeville 2*

April B.

08/28/2017

Respond
1/10
Unfortunately when I made my reservation there was only one room left. When I arrived at 2 pm my room hadn't been vacated so the front desk attendant said she had only one other room available but it was a "handicap" room and her words "this will be a good compromise" I'm not sure what that meant. As I entered room 108 I noticed it smelled very musty. My initial thought was the AC was not properly set. I had no time to do anything but get ready for the wedding I traveled here to attend. I quickly lowered the AC to 72° and grabbed my shower (by the way the shower floor was squishy like the sub floor underneath was rotted) and took off to the wedding. When I returned that evening the AC hadn't cooled the room nor did it lesson the musty smell. I had to go to bed, I had a long drive tge next morning. When I got up besides having the sniffles from the mildew I found mold everywhere on the furniture in the morning light. So disgusting. All over the wood furniture, the headboard, and has obviously hadn't been attended to at all. MOLD DOESN'T GROW OVERNIGHT! I let the desk attendant know I was highly disappointed and disgusted by the mold. She said she wasn't aware and would have the room cleaned. WHAT? Doesn't it get cleaned daily or at least after guest checkout? I told her that mold cannot be cleaned off — you have to get to the root of the issue which is the AC not working properly. She then looked at me and said "I know". So she knew the AC wasn't working and she put me in the room. That's horrible and neglect. BTW she didn't even offer me a flipping thing for my disgusting nights stay. I showed her photos of the mold. Wush I could post the photos here for other potential guests to see. Cgeck your room. Do not let the pressure of an engagement get in your way.