Review of Econo Lodge Brunswick 2*

Jean B. C.

02/24/2019

Respond
7/10
We were traveling from Fort Myers, Florida to Charlotte, North Carolina, on Sunday, February 17. We stopped at this Econo Lodge around midnight. I called ahead and received a price and because it was so reasonable, I actually got two rooms instead of one room with two beds I was with my elderly mother (who's on oxygen and a uses a walker), my sister (a cancer patient), and my teenage daughter. Amber (I believe that was her name) gave us two rooms beside one another and close to the lobby so we didn't have to walk so far. The hotel was either new or newly decorated. The rooms and the lobby were very clean. We all slept very well. The next day, my mother and sister enjoyed the free breakfast (waffles, eggs, and biscuits with gravy). My daughter and I elected to sleep a little longer. As I was getting everyone in the van (during a sudden rainstorm), the wheel on my mother's walker fell off. I rushed to get everyone in and then went one of the many conveniently located restaurants for breakfast. During breakfast, I asked my family what happened to the walker and no one really knew when the screw (that held the wheel on) fell off. We went back to the hotel to see if we could find the screw. We looked in the parking lot, the lobby, and back into the room without finding the screw. I figured that we could just get another one when we got home because it would function without the screw — the wheel would just fall off every time we put it into the car. Instead, the lady at the front desk asked me to come into the workshop and helped me find a screw that would fit from the supplies she had. That worked perfectly and she loaned me a screwdriver too. I thanked her profusely and she said that it was nothing. It was her husband's workshop and he would not miss the screw. It was then that I realized that she was not just the front desk clerk, but also the owner of the hotel. It was great to get a national brand with a personal touch! Sorry for the long story, but I want to let everyone know how satisfied I was with my stay at this hotel. The price was fair, the quality was excellent, and the service was exceptional! If I am ever traveling this route again and get too tired to drive, I will definitely stop at this hotel!

Nightly rates from $72

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