Review of Hyatt Place Atlanta Airport North 3*

The Hyatt North was like a mirage on the Sahara this past Friday night. After a hellish day of travel, I had to stay overnight in Atlanta to get a flight home the next day to RDU so, naturally, finding a decent hotel near the airport at midnight was a daunting task. Thankfully to my handy Yelp app, the Hyatt came up as a feasible option. Not only was the booking situation via phone easy as pie, the shuttle picked us up from the airport and delivered us to the Hyatt which was only about 5 minutes away. The shuttle runs every half hour to and from the airport which is super convenient. My reason for deducting a star? The night driver was less than hospitable. Hint — when you see someone struggling with bags getting off of the shuttle, and she screams after dropping the bag on her toe, you help her get the bags off of the shuttle. Scratch that — — when you are a shuttle driver, you help the guests get their bags off of the shuttle. Period. The morning driver was super friendly, helpful, and a total gentleman. Checking in was also a breeze. The staff were accommodating, sharing info that they knew would sound wonderful to two gals just arriving from the airport after midnight. She offered the amenities of the hotel, such as an all-night bar, food 24/7, and personal vending for our hunger pangs. Was our desperation for such items written on our dirty, pouty, travelling faces? We ordered food, went to our rooms, which were WONDERFUL and spacious, offering a living area, desk, bar, kitchenette, large bathroom, and sleeping area, and were soon called that our food was ready. The staff who prepared the food were also pleasant, as well as the next morning staff at the desk upon checkout. I saw that a hot breakfast was being offered, which looked yummy, but after the late night eating, I wasn't up for breakfast. My only issue with the hotel (other than the pm shuttle driver) was that we did not have more time to experience such great service. It's also a plus though, because I desperately wanted to go home. The hotel is walking distance to eateries, bars, and local shopping. I spoke with a couple staying at the hotel as they were in town for a Braves' game, and they raved on and on about how great their experience had been. If I were in the area again, the Hyatt would be the top of my list. It was a pleasant surprise, especially for an airport hotel.