Fairmont San Francisco

Hotel

Beautiful hotel and amazing staff.

Beautiful in and out! Great atmosphere with wonderful food and beautiful views. Love the friendly and always accommodating staff❤️.

This is a exquisite property with stellar team members — each and everyone of them…provides first class service and the space is beyond gorgeous — & they have a 3rd party art gallery that I’m so impressed by…come stay here every time. ❤️❤️❤️

Very nice, exclusive classic vibe. Comfortable and very well kept. Not far from the Convention center.

So glad we checked for pricing ended up getting a really good rate. Historic, great area, next to a park.

I love the view, very friendly staff 😍. And food.

This hotel is so amazing. Great and friendly service, wonderful luxurious atmosphere.

A beautiful hotel, fantastic location, friendly service, excellent in every way.

Gorgeous, fabulous location, and so much history here. But it should be said that the current staff members, too, make the Fairmont shine. I was constantly impressed by them. We stayed in the historic building. The balcony in the Kashmir Suite is enormous with sweeping views, and the room itself was very quiet — we never heard any noise from neighboring rooms. We enjoyed breakfast in Laurel Court, but the room service breakfast was equally delicious. The Tonga Room is a must-do. We thoroughly enjoyed our stay.

Beautiful views and perfect location!

Great experience, rooms are beautiful, bar / restaurant nice too!

Fairmont has it all! Amazing and pleasant staff. Definitely I will be back again!

Great experience for this time since COVID has limited many standard features.

Amazing hotel and staff! One of our favorite places to stay.

LOVLEY stay in this fabulous SF landmark!
And Wolf, at the concierge, is a legend! It’s worth coming back just for his charisma and fabulous stories and excellent recommendations! ❤️

Great food in a beautiful, elegant restaurant. Attentive service.

Best breakfasts & service 👍
Wonderful atmosphere & decor.

Beautiful and historic place at the heart of the City. Great food, amenities and service.

We stayed on the 20th floor and had the Bay View King Suite, and the room and large window showing the view of the city and bay was absolutely breathtaking. The room was nicely decorated. The bed was super comfortable and the bathroom was huge. The hotel and room itself was extremely clean. We are definitely coming back.

Excellent location for a weekend getaway! We had an exceptional visit!

The best hotel in San Francisco! Spectacular views, prime location, very good staff.

Fairmont Hotel has changed me over 700$ this week for 1 parking spot and 1 260$ room. They could not follow instructions and ask the second guest they granted a door key to for a card to pay for their own parking. They emailed me asking to contact the other guest for their payment method later on. I discovered the extra charge this morning at 5:30 AM when I attempted to use that card to buy gas. Thanks Fairmont.

The most amazing hotel I've ever stayed in. All staff is amazing, helpful, professional and sweet. We cant wait to go back!

Totaly happy is a wonderfull place location their staff workers are incredibleeeeeeee love it I will never forget u have to do thiss at least ones in ur life. 200000000%%%% GOD bless the lovely people who work there I will misss you.

Great vibes! Very iconic place to be.

Had a blast. This spot is so full of class. I went to the bar and always had a full glass! Cheers!

Amazing hotel! It’s very roomy and luxurious. A real treat to stay here.

Wow luxury factor but also warm and welcoming! A lavish home away from home. Can’t be faulted, only praised. Big Thankyou to all staff and especially Stephen R for his attention to detail, time and generosity, but all staff anticipated our needs before we did! The highlight hotel of our entire trip away. Didn’t want to leave! Recommend highly.

Very cool hotel. We live locally and just visited it to see the Christmas lights etc. It was the best hotel for a very warm christmasy feel! The Tonga room is always fun too although check for opening times and days.

Great atmosphere, awesome X Mas.

Had a horrible experience with the Thanksgiving Buffet. I've sent three emails expressing my disappointment, and I can't even get the decency of a response or acknowledgement. For a company that prides itself on quality and service, there is a huge double fail here.

Food is wonderful. Good service.

There for dinner. Very good. Service was great. View from hotel was great. Lobby is beautiful and elegant.

Prices are extremely high with no breakfast included. One night over $700 then the next $500. Up front/desk staff would not budge on offering complimentary breakfast. Even being a rewards member! Parking is super expensive!
Even trying to get in to let the valet park your car, is awfully hard because the entrance only allows for 3-4 cars at a time.

Rude front desk with condescending up sell when I asked if anything was available earlier so that I could change and freshen up after a long travel day. Wish I had not recommended this hotel to others on this trip. Had better customer service at their other locations. Doubt I’ll stay here again and will not recommend it anymore.

Great place and delicious food.

Unbelievable facility and staff!

It’s a good old fashioned place. Who would believe that we’ve had to queue for breakfast every day! Not just because it’s holiday season but they are so slow at clearing tables! Otherwise no complaints…

Great service. Friendly staff. Our room had and amazing view of the bay and city. You must check out the Tonga Room.

Loved it. Centrally located to walk to destinations but most be able to walk up steep hills. Good workout. Clean and spacious rooms. Wonderful views of the city! There is construction going on but you don’t hear any noise.

The overall experience was fantastic and we are looking forward to coming back.

Beautiful hotel. Friendly and relaxing close to everything.

This place made my birthday very special because they weren’t able to accommodate us at the restaurant on my birthday. After talking to the manager, not only did we get a reservation the next night, we received a bottle of champagne delivered to out room. When we were taken to our table, it was close to the band that was playing that night. That made me think of this hotel as a five star 12/27/18

The Fairmont San Francisco is a beautiful and elegant hotel. The rooms are comfortable, clean, and luxurious. My interactions were limited to the valet and front desk staff, but both were pleasant and helpful. I enjoyed my staff and wish I had visited a bar or restaurant. There was an event on the floor above mine and the soundproofing wasn't ideal.

In San Francisco on 8/27 for business, decided to go to the Fairmont Hotel for lunch to enjoy one of my favorite salads, since I had been there previously. The salmon was served undercooked and raw, very disappointed. Time to find another place for lunch.

We stopped by here because we were visiting an attraction in the area. This location was nice and had great service. Everyone was friendly compared to New York, where people aren't as openly nice. We tasted some courtesy water, infused with friends, which was refreshing after coming walking around these SF streets. Liked the place. Would recommend.

If anybody is trying to find good deals on hotels visit HoteIBully. Com booked a hotel on there and they had the best rates anywhere! Nice hotel. Nice staff. Have been here now for 4 events in SF. Bathroom placement could be better for some of the rooms — guests had to walk to the other side of the hotel and back to use the restroom. Food was good — above average, but not amazing. Staff was always attentive and friendly. Would recommend for your large events.

Beautiful hotel. The drinking fountains doubled as water bottle refill stations. The feel of the entire place was very classic yet well-maintained. The history of the hotel was not forgotten but I would not call the place old either. It is a gorgeous relic of San Francisco used to offer. The Tonga Room was breathtaking and really cool. The drinks were strong and tasty. I would love to go back to try the food.

One of the coolest hotels I’ve stayed at in SF. The Fairmont the historic look and feel while not coming off as being super dated. Not many hotels get this right, and they do. Both the bathroom and room itself were very spacious. I didn’t interact with the staff enough to comment on the level of service but the girl that checked me in was nice. Sitting atop Nob Hill you get great views of both the city and bay whether you’re in your room or on the street. Obviously it’s not going to be the cheapest option, but you get what you pay for (and it’s worth the money at the Fairmont).

Excellent Stay. Without asking, we were upgraded upon arrival to a larger room with a city view. Everyone goes out of their way to speak and ask if you need anything — amazing staff! The hotel is impeccably clean and beautiful! The bees and the rooftop garden are really cool and the terrace outdoor space is very relaxing. A must stay while in San Francisco!

Still one of America’s great hotels. Exquisite taste in everything, from the rooms to the lobby to the bar and restaurant. Last stayed here in 1977 and its only gotten better with time.

Room had a terrific view, atmosphere was very relaxing and the service was superb! Location was a definite plus. Everything was walking distance.

To be honest, I didn’t stay overnight! But if you are looking for a bathroom always go to hotels, they are very clean and you can enjoy their environment without paying. I was impressed with the luxurious restroom they have, so I can imagine how the bedrooms and service are in this 5 star Hotel. Next time I might stay! ☺️

There’s a reason this hotel is world renowned. The location and view are terrific at the top of Sacramento street. The only downside is you can’t walk anywhere without going down a steep hill which means eventually you’ll have to climb back up. The hotel itself is gorgeous and the interior is extravagant. Try to spend at least one night here if you can afford it.

Went in to the Tonga Bar to enjoy some drinks with my family. The decor was amazing and the vibe was humming. Despite being busy, we were able to get right up to the bar and order our drinks. Unlike many other themed bars, the bartenders knew what they were doing and poured nice stiff drinks. Will happily return!

Lovely view of the bay from the room. It's an interesting, old historical hotel. Check in did not provide full information concerning one bed in the room (we needed two beds) and hold on credit card charges. Eggs for breakfast were the best. Generally, a nice stay.

We went to the Tonga room inside the Fairmont. I really enjoyed myself. It was the first time I've ever been, so the vibe was very new to me. Even though it is a bit tacky, I felt like it was a very unique place. The live music was good, but the non-live music was a little quiet. We got a large drink that is marketed as big enough for two people to share, but I felt like it was small given the price. Yummy drinks though.

This review is for Afternoon Tea only. I have never stayed at the Fairmont so I can't speak to the actual hotel. But, I was disappointed by tea. It is in a lovely dining room setting, but the food wasn't as good as I was expecting. The scones were tiny and some of the sandwiches were a but dry. They also charge $20 for a refill plate of more scones/sandwiches. In London most tea places will bring you unlimited sandwiches/scones/desserts. We were still so hungry after tea that we had to order full meals off the regular menu. The tea selection was decent and they do keep filling up your teapot which was nice. I like the Fairmont. I just wouldn't come back here for Afternoon Tea.

My family stayed here for a wedding last month. The venues in the hotel were gorgeous. Our main issue with the hotel, though, was that when we arrived in the afternoon, we saw that the bed sheets had blood on them. We asked someone to come by and change them in an hour (at 6pm) when we'd be out for a wedding event. By 9pm, we came back to the room and they still hadn't been changed so we called again. When we left the room and got back around 1am, they still hadn't been changed. We called again because we did not want to sleep in those sheets. Finally someone came to the room at 1:30am. He knocked on the door and handed us sheets. We asked him to put them on the bed and he said "I'm not a housekeeper. " Then finally he did it. We received a call the next evening from hospitality services apologizing for taking so long to come and asked if we needed anything in the room. For such an expensive hotel, we thought they would have shown better hospitality.

Beautiful 5 star hotel in the heart of the city. Excellent breakfast, comfortable rooms, impeccable service. Consequent prices.

Went to the piano bar for some late evening coffee. The hotel is an astoundingly beautiful living museum with hand-carved stone and the historic atmosphere of a grand yesteryear. However, disorganization reigned in greeting and seating. A patron incomprehensibly had her feet up on a chair. Since we were just getting coffee, the bus staff had to do double duty while the waitresses mined the other tables it wasn't crowded nor did it seem like a terribly demanding chore. Not sure, but the beautiful surroundings were filled with a smell of either a dirty carpet or broiled fish. It gave the hallowed surroundings a degraded, atmosphere of lost glory. Management has a lack of priorities and pride. Unable to comment on the food, but profit seems to take priority customer experience. A dreadful squandering of a potentially world-class experience.

Wonderful brunch! Beautiful setting, no wait, and food was super tasty. The man at the omlette station customized my waffle too. The crab omelette was stuffed & the coffee was perfection. Kudos to the great staff.

Excellent rooms: All very clean and comfortable. We were also a while in the hotel bar, Tonga. Very good music and drinks but the food a little too expensive for the quality received.

I love this hotel. Have almost always had perfect service here. One time a maid busted in the room without knocking first, and that was not cool. The service in the Laurel Court isn't great but if you just relax and not take it personally, the food is ok and it's nice when the piano player plays in the evenings. Their gift shop is closed at the most inopportune times. They should have someone cover breaks instead of just closing. But you can't beat the views, the comfy beds and great location!

Besides being an SF institution, its actually a pretty nice hotel too. It hasn't been needlessly modernized in decor and retains its original charm. The service is top notch and I would recommend upgrading. To a high floor. The Top of the Mark is the top floor bar and is worth visiting.

I had a lovely stay. My room was exceptionally comfortable, well appointed, and gorgeous city / bay view from the tower /22 floor. I was incredibly delighted to see a live performance from Carla Bruni in the Venetian room. Gorgeous, inspiring room for such a brilliant singer / songwriter. I also fell in love with the gift shop, Cottage Industries. It is an exotic treasure trove, that was unexpected, and I will be dreaming in vivid color after ; I know I will be back for a necklace I won't be able to forget. My colleagues and I finished our evening with a quirky, and hillarious night dancing at the Tonga Room. So much fun and again, all these delights were unexpected and exceeded my expectations. The text messages from Maria and Alyssa in FD seemed personal and easy and informative and helpful. Another level of greatness for the Fairmont SF.

Went to the piano bar for some late evening coffee. The hotel is an astoundingly beautiful living museum with hand stone and the historical atmosphere of a grand yesteryear. However, disorganization reigned in greeting and seating. Some patron incomprehensibly had her feet up on a chair. Since we were just getting coffee, the bus staff had to do double duty while the waitresses mined the other tables it wasn't crowded nor did it seem like a terribly demanding chore. Not sure, but the beautiful surroundings were filled with a smell of either a dirty carpet or broiled fish. It gave the hallowed surroundings a degraded, atmosphere of lost glory. Management has a lack of priorities and pride. Unable to comment on the food, but profit seems to take priority customer experience. A dreadful squandering of a potentially world-class experience.

An excellent place to go as a couple.

Not recommended if you are looking for human warmth. Excessive prices.

A group of us went to the Tonga room for drinks and dinner. The place is fantastic if you've never been before. Very cool and original. Food and drinks can be expensive so I recommend going during happy hour. If you're there during the band performing they will add 10 per person to the check as well. Well worth it!

We had an event at the Tonga Room. The food didn't look fresh. It took almost two hours to sit even though the whole restaurant was half empty.

What's not to love. I felt as though I'd stepped into an old black and white movie. A romantic Christmas story… The tree in the lobby was towering with glistening bulbs. Excited families were gathering around it for their special shot in their best outfits. The ornate ceilings were twenty plus feet tall. A ginger bread house made of real gingerbread tiles… All of it was such a memorable experience. I hope to go back again someday. I highly recommend!

The decoration of the room is neat, attentive person and listens! Great location, very central to visit the city.
An institution to try if you go through San Francisco!

I went there for the Tonga room and the Christmas decorations. The ginger bread house is amazing. I love the decor great photo opportunity with the family. The Tonga room drinks were super awesome. Loved it.

In A Nutshell: -The Fairmont in San Francisco is the "original". -Along w/ the hush-hush Pacific-Union Club across the street, the Fairmont survived the infamous 1906 San Francisco earthquake. -You can see many old photos of the disaster in the lower levels of the hotel. -As you would imagine this iconic & old hotel has been updated some, but still keeps it's original feel. -Therefore, don't expect a modern-style hotel. -The room I stayed in was smallish, but had a very comfortable bed & clean bathroom. Overall, the service was great & the location was perfect since you in "money" Nob Hill, which is close to Grace Cathedral, Union Square, City Hall & popular, hip Polk Street.

Our stay in early November was nice. The room was as expected, clean and comfortable. The location is central, however we didn't find many things to do within walking distance. The purpose of our stay was leisure. When returning to San Francisco I would consider other options. If staying for business the accommodations would be suitable. Though I don't have any major issues with our stay, we also didn't feel any wow factor at the prestigious Fairmont. For the price of the stay, the alternatives would have suited our trip for less.

I went to the Tonga Room with some friends to have cocktails, the experience with live music was excellent. The drinks, though a little expensive, are worth it.

This is the epitome of elegant accommodation. We visited the hotel's dining rooms and walked through the facility. Conference rooms abound and rooms are divine. The lobby is gorgeous and huge. A perfect place to hang out after dinner and watch the beautiful people come and go. We enjoyed the decor as much as dinner in the dining room.

Spending a week at the Fairmont over the Thanksgiving holiday is a treat we look forward to each year. Everything is first class and especially the friendly service. A special shout out to Scott who remembers us and greets us by name. Great rooms, tasty food, and an eloquence from a bygone era. The Fairmont deserves it's five star rating!

Further hall did not pass, but here everything shines luxury and comfort. I feel the comfort in the rooms is no less than on the sofas in the common room.

A classic San Francisco dating from the year 1907. Excelwnte location just minutes from Union Square, the main square of San Francisco. Movies like the Rock or the. Series of the 80 Hotel, have been shot here. As it beats the elevators, there are few for the demand Q the hotel has and it is very oesado to be always Espwrandolos.

Very good service. The meeting was a success and the atmosphere very professional.

I was there on a Friday night in the Tonga Room for a couple of drinks. They had an amazing live band playing on the stage on the water. It was fairly packed on there but there waitresses available to take orders even if you had no table to sit or stand by, so the wait for drinks wasn't long at all! I wish I had time to come back on a regular weekday to really enjoy the place. Tldr: cool atmosphere and tasty drinks!

Absolutely gorgeous hotel with a top class lobby. Every corner screams luxury, with great staff to assist you. There is some Hollywood history with this hotel, all about it if you're not aware. Rooms are good, and be sure to grab tea in the lobby. Pro tip — there is a great Tiki bar right downstairs in the hotel building. If you're visiting check it out!

This amazing place definitely… and know that the history of this chain of hotels originates in this gives you more value!

Historic hotel. The bathroom is cramped and rustic for a hotel of this class.

Hôtel is too big service doesnt Work at all
Concierge left by 4pm dont Forget to Book your restaurant by your self or wait 30min on phone to get someone help for booking.
Rooms in tower are only for exécutive business
Hopefully havé Been upgraded to Bangkok suite which is amazing! But thé service is not a 5 star definitally …!

Starting around $300 a night. In my opinion, it is not worth it. Room is pretty standard. Room is clean and no funny smells. Amenities includes standard coffees and teas. Queens bed is nice and firm. Bathroom is average. Standard amenities… shampoos conditioners. Soaps, etc… Water form showered head is pretty low due to water restriction shower head installed. Just a simple standard 2 setting shower head. No in room jacuzzi. Parking at hotel was $62 per day. You can park at other parking lots about 1-1.5 blocks away for around $42 — $50. Street parking was nearly impossible. Foods and services were excellent while we were there. There are nicer rooms available for more $$$ for those who desired. On weekend, they serve teas are the top of hotel. View of the bay was exceptional.

I was here for a conference. My room was pleasant with good views of the city, and the bathroom was spacious but kind of cold. The thermostat was hard to use and air blew loud enough to wake me up. Conference rooms are much nicer than at most hotels, and the hotel-catered meals were pretty good.

Was a attending a one day conference. All meeting apace was good, not my style as it is a bit dated and cheesy but that is the style of the hotel. Did not eat lunch at the hotel. One complaint would be that the hot water kept running out and nobody could be found to fill it. Guestrooms are nice and large, very airy — I did not stay at the hotel but was given a tour by one of sales managers as part of attending the event.

The property is well appointed with classic and elegant furnishings and the service staff were friendly. However, the air conditioning was rather faint and unlike other hotels with the same price point, the maintenance of the suite could be greatly improved. It's located uphill and walking to the hotel may pose a challenge for those who are seeking proximity to Union Square.

Payed a lot of money for what we received and for our room not to be ready for check in. Our room was more expensive, smaller, and not as nice as our previous hotel that was right next door. We were offered a food credit for the inconvenience which we had to ask for (it did not cover the 2 drinks and one appetizer we had) and that credit was then not applied to our bill and we were charged full price. Had to call to get refunded the credited amount. Huge lines for check in and had to check in twice once they finally got our room ready. Poor service and overpriced. Many other patrons were very angry so I assumed it was potentially just a busy weekend or oversight. I would not recommend staying here. Parts of the hotel looked very nice. The food we had was good.

My husband and I stayed here for a medical conference for 3 days. It wasn't spectacular, it felt like a normal hotel stay and for the cost I felt like it wasn't worth it. It has a great location and walking access to shops. That being said the customer service is not great. On our last night there were patrons screaming in the hallway and my husband and I were woken up several times to obscenities being shouted near the elevator. We were staying in the Tower building and I expected a quieter stay. In the morning there were empty vodka and wine bottles next to the elevator. I mentioned it to the clerk during check out and she told me that next time I need to call security and asked if I would like my receipt emailed to me. I felt ignored and brushed off. Next time I will not stay here and I will not recommend my friends stay here.

Internet fee not included in the room 350 USD and not even a bottle of water.

The rooms are spacious, the bedding is excellent, the lobby is beautiful. A magical moment in the heart of San Francisco.

I went there for a local that was down the Tiki Bar.

Because it is a beautiful historic hotel in the heart of the city, it has not lost anything of its charm, but that is also kept impeccably.

Really nice hotel. The bed was very comfortable and I slept well. My only complaint is that the refrigerator was so stocked full of drinks (automatically charged to your room if you remove them) that I couldn't keep my leftovers from dinner in it.

Went to the Tonga room for a birthday dinner. The appetizers of ribs, chicken wings, egg rolls and some other fried thing was very delicious. I had the mahi mahi was very tasty and had the Singapore sling which was very well made. There wasnt enough diversity for desserts. Loved the ambiance and the dance floor was a ton of fun.

Went to the Tonga Lounge at the Fairmont Hotel in San Francisco to have some drinks. Not a long wait for the line to get in and the cover charge was minimal. There are a variety of specialty cocktails that are served as there was no full bar that I noticed. The drink I had was good — a lychee martini. Live music was being played while we were there — great variety of music to add the island themed ambiance. Overall a good time.

The stay at the Fairmont Hotel was amazing! From the entrance to the exit, their staff, their room service was superb! The rooms so comfortable and the accessibility to everything needed is there,,, Loved it! hope to come back again! Gorgeous Hotel!

It was closed the restaurant for an event.

Great classic San Francisco hotel at the top of Mason Street in Nob Hill. On a recent 3-day trip, we found Uber a convenient way to get around when pressed for time. But nothing beats taking an iconic cable car ride while in San Francisco. My room on the 6th floor was very comfortable and had a nice City view. Although I generally prefer a higher floor, I was able to get a great sunrise photo from my room. Be sure to get up early at least one morning to catch the sunrise.

One of the hotels most luxurious and reputable San Francisco, at the top of Nob HIll is majestic and another bygone era of luxury. Very good atmosphere in the lobby to see and be seen. They have a rarity, a very curious and fun Hawaiian style bar.

Everything about it was great, excellent service and staff, however the quality of food during breakfast was sub par. Realize we had approximately 500-600 people, but could have had a better selection that stayed longer.

Very friendly and helpful staff. Absolutely beautiful hotel. Love the architecture and the details here. Definitely worth a visit even if this is not where you're staying overnight. Great location.

I sent to the Fairmont to attend a biznow event. The Fairmont itself was very nice and had a high class feel. There event was in a beautiful event space with chandeliers. The space was cramped for the amount of people in attendance. We had a very close and cramped setting with the tables taking up a lot of space during the social hour.

We went to the Tonga Room for drinks with friends. It's a cool tiki themed restaurant with a pool in the middle of the floor, a boat with a live band that floats in the pool, and rain falling from the ceiling every 15 minutes or so. The punch bowl to share with your table is great.

Beatiful hotel. Location is great. Rooms were spacious and elegant. Staff service was fantastic.

The hotel itself is spectacular. Howcer we visited to see the gingerbread house and were told to wait in line in a side entrance. A family that had one person run ahead to get in front of us in line and had the other six people with him shove their way in front of us in line then tried to send someone to the main entrance. He waved the rest of the gang and they all tan for the front door. I was not happy with that.

It's a very nice hotel. I didn't actually stay at the location as I was just there to see the gingerbread house, which was actually made out of real gingerbread! But the staff courteous and friendly to everyone.

Charming hotel. Wonderful staff. Great location. We will be back.

Excellent service, a beautiful place with a view that is hard to beat. They have a great pool table.

My husband and I came to the Fairmont for our 10th anniversary, but is over rated, over priced for what is offered not four star's it's panache and pizzazz have faded with the decades and the entire hotel needs a subtle but complete refit to be restored to it's former glory. And as for the Tonga Room it is an evil joke food came out cold, an insult to asian cuisine, the band was unspeakably untalented the Fairmont needs to be kicked into the 21st century kicking and screaming.

Beautiful hotel, really spacious will fantastic staff. Only reason its not 5stars is that I stayed for 8 days under two different deals, the first four days our breakfast was complimentary, and the second four it wasn't, though I was informed that it was fory entire stay, a fact I reconfirmed halfway through my stay. At the end when settling the bill they told me that it wasn't included for the last for days and I must have misunderstood. The breakfast was great but not worth $40 a day and I would have tried other places had I known it wasn't included. For this reason I may not return to any fairmont in the future.

No way JOSE! DO NOT go there with children. 160.00 for breakfast really? my girls had a bowl of cereal. Just awful the walls are made of paper and however opulent the lobby don't let it fool you the staff except for bellman Eldridge-Who was amazing! the rest of the staff especially in the restaurant was simply standoffish and rude. We have stayed in extravagant hotels and this one missed the boat big time. All show and nothing to hold on to. No one mentioned the restaurant "TONGA" room no one mentioned the cafe in the basement that serves lilly coffee. NOTHING was communicated! instead we were hushed away from the restaurant and from using the house car several times. How dare they behave in such a manner! Really save your money stay somewhere else. Not good.

Oh gosh, I used to live in the area before going off to college and I recently came back to visit with my boyfriend. The hotel is so nice (its San Francisco, almost everything is nice around here! ). The reception office folk were really friendly. Our rooms were nice and clean when we first got there (we stayed for about a week, didn't want to stay with family for privacy reasons). Gosh I miss the city already. It is REALLY expensive, but hey, its San Francisco and I wanted to splurge for this one week. The price for any 5 star hotel in this city is about the same price, if not more. If you do plan on staying for a week and are on a budget, try to get a hotel/motel room in a different city. If you can handle the traffic commuting to and from San Francisco then its well worth it if you want to save money.

This is a fun place to visit around Christmas time. The festive holiday decor in the sitting area is in full swing, complete with the giant gingerbread house (which sounds more impressive than it looks).

This hotel is very nice looking indeed though it retains an aged design. While approaching your room, you might pass by numerous guest rooms having food left outside rooms which is very rare for most hotels but people have raved about the food here, it's not even funny. Inside the one bed room is a most comfortable bed, walk in closet and nice bathroom. Incredibly spacious everything and as I said aged design before, the interior looks more like a 80s design than it does 21st century The ventilation unit is superb as it is in front of the window facing upwards so you can get your desired cooling/warming needs met quicker than most other hotels. Paid $250 a night including parking.

Stayed here on vacation with the wife. Got a great deal on a interior view queen room (not a "hotel" queen — might have actually been a king) — $250/night including valet. Pros: super quiet, Tonga room in stumbling distance, Top of the Mark nearby, central location in SF (ie easy to get around), lots of history, super opulent. Cons: Expensive. We couldn't have stayed here without the special deal we found.

Is the most elegant and sa ti factorio I'll be back.

Its really fancy. My dad took the family (me, mom, brother) for buisness, and it is fancy, but expensive.

Good experience. Just got charged twice for the same bill in the tonga room. Check your statement. My wife is on the phone now. Should be fine. Sure it was a mistake. The bartender was great.

I frequent SF a lot and one of my favorite hotels is The Fairmont SF. But then again, I haven't been to any Fairmont hotel and disliked it. However, this particular branch is especially wonderful during the holidays. The hotel hosts a giant tree in the foyer, decorated to the max, coupled with a life-size ginger bread house. Please don't eat the house.

Spectacular views of the city combine with immense luxurious rooms that make you feel like royalty. The beds are silky, soft and smooth. I sent my grandparents here for their 45 wedding anniversary and it is a memory that they will always cherish. The staff went the extra mile of provide flowers and chocolate each day and the manager always greeted them kindly. Truly A+++ service and amenities.

The hotel itself is great but the door staff are horrible rude and of noxious try to get a taxi and the doorman want to charge me $50. When we all know you pay the taxi driver not to the hotel Bellman. When I refuse to pay the doorman he told me to walk down to Union Square to get a taxi otherwise I have to pay him the $50 cash what type of scam is this from a top rated hotel. I understand that everyone needs to make money I would've tipped him if he wasn't such a jerk and the other guys there aren't any better. For the actual hotel itself you can't beat the customer service. It just blows my mind that you can have such a difference.

Beautiful facade and main hall. Somewhat outdated.

This hotel is stunning. I've only been in the lobby area and to some of the meeting / event rooms. They are flawless and breathtaking. If you're in the area, drop by for a quick peek. If you like grand rooms with a historical feel you will not be disappointed.

Beautiful place, especially the main lobby. This continues with renovated, beautiful rooms, and yellow marble bathrooms. Service here is okay, but not up to 'par' as used to Fairmonts. We have stayed at Fairmont in D. C. And NYC, and have always had great experience. Staff here is not as good as typical. Doormen outside seem understaffed, and there are a ton of people standing around. They can't really tell who is coming and going. Front desk with very young girls in the evening, that were not very helpful when I approached with a simple question. Also, it is a little uncomfortable having to break up their huddle around a cell phone. Not a big deal, and probably more a reflection of their age. I just stayed at a hotel for $150/night, and staff was much friendlier and responsive. Walls are paper thin, and I can literally hear and understand every word of the neighbor's words. Probably not management's fault, it's an old building. I feel bad with negative remarks, but management and staff that do an outstanding job should be rewarded. Had a great time here in SF, however.

It is argued that the ideal San Francisco hotel. You need to check.

As if you're walking back in time… a beautiful and thoughtfully orchestrated building with a rich history. Had a wonderful time at a fundraiser here recently. The thoughtful and detail oriented architecture was definitely noticed by all. Modernism is a part of our time now, but there is something that is easily appreciated by all when it comes to thoughtfulness — even when it's architecture. Highly recommended for a nice reminder of creativity and beauty from a great period in time.

Beautiful hotel in downtown San Francisco. I was in the early August in this historic hotel. Spacious and very cozy rooms, to choose the ones with views that are definitely better than the others paying a difference of $ not excessive. Huge breakfast at the buffet but Dear $35 to head where however you eat everything although in the vicinity there are excellent ocali, cheap, for American breakfast by heart attack. Booked through Expedia at an affordable price! Recommended and to return!