Review of Hotel Zephyr San Francisco 4*

We had a wonderful experience at Hotel Zephyr. Our four night stay turned into an eight night stay because our flight home was cancelled because of a snow storm. The hotel manager Jeff and the front desk receptionist Kathy were incredible in assisting me to figure things out. Kathy helped me plan out some extra activities and enlisted the very kind concierge Zakhida to help find us discounted tickets. My teenager daughter wouldn't be able to get home for her brithday but the hotel staff left a birthday surprise in our room of a delicious strawberry and vanilla cake, flowers and a Happy Birthday balloon along with a beautiful note. It was really touching and meant the world. The rest of our extended stay was so relaxing and enjoyable. We had things planned, the staff would check in with us every day to make sure we were doing well and if we needed anything else. The property is really fun, a huge courtyard with games like a huge connect four along with an indoor game room with ping pong and a pool table. There are three bonfires always going and you can grab as many s’mores kits from the front desk as you want. The location is incredible, we were right at Fisherman’s Wharf so we were close to pretty much everything and the rooms were nice, clean and comfortable. Every time we walked in and out Anthony was there with a smile. In our long stay we met with most everyone, from the General Manager Tony to Lisa, Rebecca and Nancy at the desk — everyone was helpful and kind and supportive. The housekeeping staff was extremely kind and I really liked that the hand soap was a pump and not a bar of soap that gets all grimey. One of our favorite touches of the nautical themed hotel was the elevators which are lined with the words that start Melville’s Moby Dick. It really is a great place to call home for nine days.