Review of Hotel Karlan San Diego - a DoubleTree by Hilton 4*

Sam H.

10/14/2017

Respond
6/10
I stayed here for a week and it was fine and okay, but not my best stay due to several little annoyances. First, the a/c in the room doesn't seem to make a lot of sense. No matter what I set the thermostat to, it goes off at random times, albeit sometimes with a louder fan, and the room never seems to get to the temperature I set on the panel. Not sure how else to interpret it, but I would think when I set the thermostat to 70 it means I want the ambient temperature of the room to be 70, but it never felt that cool before the a/c would turn off. Too make up for this lack of cool, the mini fridge was actually a freezer, apparently. I was here for several days, so I stocked up on snacks and beverages, and they all froze, including the carbonated cans that burst… No knob to adjust the temperature seems to exist anywhere on the fridge unit. I even got so desperate as to look up the owners manual and it looks like there should be a knob on the inner ceiling that simply doesn't exist on this hotel model. Others that I traveled here with that were in other rooms were having similar freezing problems. Also, my bed had no top sheet, just a fitted sheet and a comforter, which is weird. I figured housekeeping would notice and fix it, and to be honest I was too lazy at the end of each day to contact anyone about it, but never got fixed for the whole week. Otherwise it was clean and quiet, at least in my building (7A) and was fine, although discovering all the little quirks over an entire week kind of wore me out on the place.