Review of Seamelia Beach Resort Hotel & SPA 5*

My family and I had a pleasant stay at the Seamelia Beach Resort Hotel and Spa, but in my opinion it is not a true five star luxury hotel. The hotel has an elegant design with a continuing theme throughout the complex. For the five star rating the following must be noted: — One of the biggest factors that was missing for me was the human component. How does the concierge react when I address him? Does the waiter anticipate my needs? Can they understand and speak English? There was no constant in the type and/or quality of service provided in the hotel. Many of the employees spoke some German and or English but most of them were not fluent in one or the other language. — Normally a five star hotel would have the most comfortable bed available on the market. Well, that is unfortunately not the case here. The bed was totally uncomfortable and like sleeping on a board. Unfortunately, no one turned the bed down in the evenings. — The bath amenities should be a brand name and not some refillable bottle. — There is absolutely no pool service and the animation team lacks a bit of fantasy with regards to their daytime activities. The evening program is somewhat humorous. — There was no coffee available in the room and no small gift upon arrival. — The food selection on the buffet was very extensive. The quality of the alcholic beverages was lacking. I choose quality over quanitiy. Less food selection for better quality drinks. — The spa center is excellent and can be highly recommended. I would like to acknowledge the following for providing excellent service: The three ladies who made up our cleaning crew. Sehmus and Ramazan our servers in the main restaurant. Thank for your humour and friendliness. Özcan and Gino in the wellness center. Özcan has hands sent from heaven. All in all, a visit to the Seamelia is worth the visit but don't set your expectations to high based on it's five star rating.