The hotel is declared family-children. And everything would be good: Children's mini-club, children's dining room, children's water slides and exotic flash-platform. But! The tiles around the pool are cheap and insanely slippery. The child fell and cut his lip. No toilet in the children's Hotel has a pot (for comparison, in any IKEA in the toilet they are full for all tastes). Cleaning of the room for 10 days of stay was 3 times as the rest of the time the cleaners came during baby sleep and we asked not to disturb. The arrival requested a quiet room. As a result, the disco was rumbling in the Windows till 1:00 a. M. Every day. In general, the hotel is practically absent soundproofing, hear everything and everywhere: as they walk down the hallway, as the cleaners are shouting, as in the next room screaming child. The team of children's animation seemed rather lazy to me. Children spent most of their time loitering around, often simply included cartoons. In 16:45 the children's club was closed and all were kicked out.
Sandy beach, set in the sea-a small pebble, but very friable, about a meter from the coast already to the waist. With a small child to bathe uncomfortable.
by placement. I liked the villas in a stylized Italian village. But their cost seemed overpriced. Cheaper it was possible to settle in Megsarai which wins at the expense of the considered territory and level of service.
The service in the hotel is weak, certainly not on 5 *. Very much works incompetent immigrants of the former USSR (Turkmenistan, Tajikistan) plus-they speak Russian, minus-they do not know how to do anything, though many try very hard, it is visible. But the reputation of the hotel suffers from the fact that hired not trained staff.
The air conditioner in the room at first did not work, that is, it seems to be blew, but it did not affect the temperature in the room, then, apparently, it was corrected, or what they did (air conditioning centralized) and all adjusted, the last couple of days were even comfortable.
The advantage of the hotel is the kitchen. Huge strawberry dishes every day. 2-3 species of meat, 2-3 species of fish (red, white) cheeses (hard, with mould, salted, etc. ) Another thing is that not all Turks can cook, but here just have to accept-this is everywhere. It's hard to stay hungry.
In the kitchen there would be no complaints, if not one but: on the last night of the dinner in the salad I got a piece of glass! Lucky I didn't break the tooth. I told the chief manager he said he'd find out. The chef came with a girl from the guest role as a translator. They apologized, and as a compensation-free reservation of any restaurant a la carte, but I said that we are leaving tomorrow, and we do not need, we no longer plan to return to this hotel. No more attempts to apologize or to smooth the unpleasant impression was not. The hotel doesn't care about its customers and their stay.
Asked at the reception to extend us the room on the day of departure until 16 o'clock, as the flight to Moscow was evening, at first said that everything is crowded, then storgovany to 14 hours. Thank you, though.
Resume. The hotel is not worth the money.
Sandy beach, set in the sea-a small pebble, but very friable, about a meter from the coast already to the waist. With a small child to bathe uncomfortable.
by placement. I liked the villas in a stylized Italian village. But their cost seemed overpriced. Cheaper it was possible to settle in Megsarai which wins at the expense of the considered territory and level of service.
The service in the hotel is weak, certainly not on 5 *. Very much works incompetent immigrants of the former USSR (Turkmenistan, Tajikistan) plus-they speak Russian, minus-they do not know how to do anything, though many try very hard, it is visible. But the reputation of the hotel suffers from the fact that hired not trained staff.
The air conditioner in the room at first did not work, that is, it seems to be blew, but it did not affect the temperature in the room, then, apparently, it was corrected, or what they did (air conditioning centralized) and all adjusted, the last couple of days were even comfortable.
The advantage of the hotel is the kitchen. Huge strawberry dishes every day. 2-3 species of meat, 2-3 species of fish (red, white) cheeses (hard, with mould, salted, etc. ) Another thing is that not all Turks can cook, but here just have to accept-this is everywhere. It's hard to stay hungry.
In the kitchen there would be no complaints, if not one but: on the last night of the dinner in the salad I got a piece of glass! Lucky I didn't break the tooth. I told the chief manager he said he'd find out. The chef came with a girl from the guest role as a translator. They apologized, and as a compensation-free reservation of any restaurant a la carte, but I said that we are leaving tomorrow, and we do not need, we no longer plan to return to this hotel. No more attempts to apologize or to smooth the unpleasant impression was not. The hotel doesn't care about its customers and their stay.
Asked at the reception to extend us the room on the day of departure until 16 o'clock, as the flight to Moscow was evening, at first said that everything is crowded, then storgovany to 14 hours. Thank you, though.
Resume. The hotel is not worth the money.