Kleopatra Fatih Hotel

Hotel

Otel konum olarak guzel yerde ama temizlik konusunda biraz zayiflar odalar genis ve ferah klimalar super calisiyor.

Half of the hotel staff is friendly, but the other half doesn't even say hello. The cleaners are nice but they don't seem to understand you. They clean at random times of the day, if at all. The rooms are small and minimalistic (without minibar etc. ). Extra bar has super loud music in the evenings, so it's impossible to stay there and the music can be heard in the room. You have to pay extra for things like the Internet, luggage weighing, safe box. Food is okay, yet lacking meat and seasoning. Pool opening times are from 9 a. M. To 6 p. M. A bit too short. Staff's English is quite poor. Toilet had no active AC. Our room's AC was broken for a day (leaking a pool of water on the floor), luckily it was fixed quite quickly. No proper AC in the dining area or lobby, so you'd have to wait in warm and humid areas. The lobby had some weird smell (a mix of cat urine/antique stuff/chlorine? ). No rubbish bin in the lobby. Also our pick-up for pre-booked and paid Pirate Boat trip arrived too early (not at the agreed time) and didn't pick us up. Luckily we managed to change the time so we didn't miss our experience. As we enquired the reception later, the receptionist said that our pick-up had been there looking for us. Least the reception could have done is to call our room, but no such thing happened. Very disappointed in such carelessness and ignorance. There are phones in the hotel rooms, but no numbers were provided (reception, spa, doctor etc.

Great service, great food. Kids will love it because of swimming pool.

Great Hotel Real 4 stars!

Nice Hotel. Three minutes to the beach.

Freindly staff. The all inclusive is NOT all inclusive, your have to buy cirtain. Drinks. This place doesnt really cater for the english pallet. I brought. Meals from a near by cafe. Room was average. It was very cheap. About 100 yards from the beach. I had a good time and would go back. Pool is small ok for a quick dip, but like I say the sea/beach is very close.

Good service, convenient location!

Full of fun in Alanya and Cleopatra Hotel our soulful vacation feeling of how can ranks of the fun and safety are met. Gülulvi Designer.

Good hotel opposite Cleopatra beach.

For connoisseurs of Ethno! A variety of antique exhibits, Turkish cuisine and very polite staff.

Small and fine hotel, who only wants to spend the nights. Eat so-so.

The worst All-inclusive experience I ever had! This hotel is just about profit! I asked for a Gin&Tonic — "Sorry: you have to pay extra for that! "… The food is also cheap and barely edible some times: One dinner the chicken probably consist of 10% salt — not exactly healthy… Often food was either to salty or it seemed like the chef had lost the pepper-jar into the food when preparing. The room I was given had no Wi-Fi and not even a hot shower… cockroaches in the bathroom… My travel-agent said it was agreed with the hotel-manager that I should get another room, but of course the receptionist refused that. Maybe I was unlucky with the room I got, but the food was the same for all, and to just have one main-course when they serve things like salty herring or liver is strange — or maybe not; when it was liver for dinner, I heard a couple said "Let's go and eat a steak" — The hotel have another restaurant that serve steaks and real Turkish dishes — but of course you have to pay extra € for a good dinner; I think that's the strategy of the hotel-owner; serve food below average, so hotel-guests will spend money in the hotels other restaurant (where you have to pay). I'm disappointed both by the hotel and the manager — both are below average! The hotel is like a 1-2 star facility. I will never return here: Next time I will stay in a hotel with 5-6 main-dishes like other 3 star hotels have — I don't trust the reviews after staying in this hotel!

Lots of shops and markets nearby, beach is fantastic. Night time entertainment at the hotel bar is ok. The bar staff did jump onto the bar and dance along to the music the first night I was here but for rest of holiday the bar staff has been mostly friendly.

Very close to kleopatra beach, excellent service, excellent rooms, need more entertainment.

Really good hotel. I was dropped off and given the wrong luggage. I lost everything. Yusseff sat me down, told me not to worry and got on the phone. 10 minutes later my luggage turned up. Outstanding.

Fully recommend! very nice hotel, good location, all incl. Service. Educated staff… see you next time.

Nothing good about this hotel… very poor services… All inclusive is real s*it…

This hotel is very good. We are second time in the hotel.

This hotel was vacationed in June 2016. The hotel was found on the Internet, as Turkey was still closed, but we were not afraid and flew. Which, by the way, is not at all regretted. The hotel, though small, but very cozy. Everything is in its place. We were fed tasty and a lot (meat, chicken, fish, vegetables, a large variety of fruits, etc. ). For that, thank you to Chef Selchuk! Everything was very tasty. Fabulously friendly staff, always happy to help. There are not many staff, but they all keep up and always with a smile. Most importantly, the hotel is located on the famous Beach cleopatra, you do not have to go far. Nearby there are a lot of shops — big migros, where everything is very cheap. In the evening you can walk along a very beautiful embankment. We loved the hotel super so we go there again in September! I also want to say a huge thank you to the organizer of the evening show Eren, it was very interesting and fun, as well as the manager of the hotel Murat, for having helped us a lot in solving many problems. Wait for us! We'll be here soon!

Negativ side:
— bartenders serving ice with hands
— you have to clean hamam after you have used it.
— bugs at the WC
— The food tastes horrible.
— No gluten-free food.
— you can't bring towels at the pool.
— The hotel saves money etc. Electronic in the room, towels, food, water from waterslide
— The waterslide is open 2 time of day, 1 hour. How fun is that?
— The fucking blankets at the room, it's like a very large towel.
— The food is so bad, I have to bring this up 2 times. Like it was spaghetti with no meat.
— it was very boring there. Positive side:
— very friendly and nice staff
— very nice cleaning of the rooms, I personally really like that one.
The final question, is it recommended?
NO
This was the worst hotel I was to, because it got 2 stars because the nice staff. Not him in hamam.