Koh Chang Grandview Resort

Resort

One of my favorite resorts🥰 Excellent food, nice staff, beautiful garden and pools.

My family love here so much. Adorable. Good breakfast. Best atmosphere. Friendly staff. Etc. Chosen hotel in my mind❤️😊😊😊

The atmosphere is very good, clean, breakfast is abundant, there are many choices, come to stay at kc 4 times, love the service very good, like the staff, do not make noise, get a good 👍👍👍 rest.

Very nice. Good service, Good atmosphere. I ll be back again!

Beautiful Place, great staff nothing is too much trouble, excellent food.

Bad impression from the day that I am not staying yet! I am not happy about the service from the Reservation. The staff is not good and not professional! We had booked over a month ago and it is nearly checking in at the beginning of July! We had been booking by Expedia from the USA. My fiance had booked and sent me an itinerary to confirm our booking by myself! But the problem is we are not convenient from the service at the Reservation. It makes us disappointed and maybe we will decide to do not to stay here and move our booking to the other hotel there. So We are sure a lot of good serviced hotels there in Koh Chang. Your hotel has to think about it. You make customers have a bad impression even though we do not see and stay there yet! It is not because of the hotel facilities or other services from the hotel but because the staff does not smart and good enough for us. This is telling me that you are not professional! Bad services I am not recommended this hotel for sure. I am not sure that we will stay at this hotel now or in the future. ดิฉันขออนุญาติให้รีวิวแค่เฉพาะเรื่องการจองเข้าพักเท่าน้ันนะคะ เพราะย้ำก่อนว่าเคยไปเกาะช้างแต่ไม่เคยเข้าพักรร. แห่งนี้ ขอสรุปเป็นภาษาไทยคร่าวๆกับผู้ที่คิดว่าจะจองหรือจองแล้วอาจจะมีข้อมูลที่เป็นประโยชน์กับการเลือกรร. ที่อยากจะเข้าพักด้วยทัศนคติที่ดีต่อรร. แห่งนั้น แต่ดิฉันได้รับประสบการณ์ตรงที่ไม่ดีมากจากการบริการของพนักงานแผนกสำรองห้องพักของรร.

Very slow check-in and bad service. Been told my room will be ready at 2 pm and they ll call to let me know. By 2 pm no one called and when checked with the reception staff werent friendly and room still not ready. They said will be ready soon. Waited and waited till 3 pm room still not ready 😔😑😡 finally got to my room 3:10 very stressful experience…

Great hotel, many swimming pools, bars and restaurants, great service and right on the beach!

ONLY the expensive rooms seems are OK! Just arrived (3rd of March) and for sure our last visit at this Hotel! Absolutely not recommended! While checked the booking at various platforms and always find rooms named "xxxx hilside or xxxx Seaside". So I booked the hillside for me and my almost 80 y. Parents, because we not need to have a sea view! When arrived we was send to another part of the Hotel, wich is cross the street! Horrible! For have access to the beach, breakfast, dinner and all the facilities we have to cross the steet again … (remember parents 80y. ) This most worse I ever expected for a beach holiday! … you can call a hotel car, for pick you up for go different location at the resort, but sometime this car never come or you have to wait till 10 minutes (by the way, my parents (80y. ) can not call the car anyhow, because of less english) … I'm so sad we payed already for 6 night, orherwise I would leave immediately and quickly went to "Top Resort Koh Chang"! This holiday is totaly wasted! I ask change the room for my parents for a normal standart room at the beachside of the road, … there only can get a room with seaview (upgrade > 1.500 thb per night). Our roomview is straight to a wall … so also not any view! The entrance to our building is like a backdoor secret (see pic) … Let's see what's the next shocker! p. S. St bathroom is a little black mold and our Aircon in both rooms quite noisy. We booked the "Deluxe Jacuzzi" room.

Fabulous. Great location, nice beach, great pool, swim up bar ✅, nice rooms, very good breakfast.

My family and I love this hotel. Staff very nice good service, beautiful pool and beautiful beach.

Only arrived and am amazed at the friendly faces and awesome facilities!

This place I can said the most hotel recommended, very lovely staff, very good taste of food, all are the best! Love here KC Grande Koh Chang. We will come back soonest for sure! ❤️❤️❤️

Had an amazing experience staying at this resort. Absolutely beautiful views, wonderful service and friendly staffs. Can’t wait to go again and enjoy the magical sunset. ❤️❤️