Review of Anantara Siam Bangkok Hotel 5*

2/13 is expected to stay 2 nights, 2/13 is the 1th night, the Hall mural Spectacular Beautiful, the environment is peaceful and warm, but unfortunately 1, the service attitude is not good: Reception Miss Bunny is Chinese, and another Joe can speak Chinese, but in checkin, but will not take the initiative to greet, Let our family 16 people checkin spent an hour, everyone tired to stand on the sofa, the counter staff Pearl also did not smile, very unfriendly service 2, three warm maintenance suspended use, booking or checkin when not actively informed, after check-in phone inquiries to know not to use, But you can go to the next Hotel St. Regis use, but to make an appointment, and then did not go. Did not tell this in advance, really very unprofessional look forward to stay in the Four Seasons Hotel, hope that the 2nd party better 2/14 update after today, no hesitation immediately to change a star, too bad service staff and attitude, very bad accommodation experience, the nominal star hotel early 08:00 itinerary before departure, and concierge Mr. Tour confirmed can go to St. Regis use three warm, and as long as a half an hour ago to make an appointment, I rest assured that the trip 20:15 back to Anantara, and another concierge, Mr. Nimit appointment, 21:00 can be past St. Regis use three warm, by Mr. Nimit sent someone to take me to the 20:50 to St. Regis, the result, the counter staff no one knows I am going to use the three warm, accompany me to walk Anantara staff even didn't accompany me to go in, good-bye did not say to disappear, I am very embarrassed, feel very humiliated, and St. Regis's staff told me that the use of three warm is to pay extra, I had to face the shame to return to Anantara Finally, Nimit said to me, "I apologize, sir. " "I'll go back to him and say, " It's not your fault, the mistake is mine. I shouldn ' t choose Anantara. ”