Chateau de Chine Hotel Hualien

Hotel

Pros: The forest playground is very clean, the children have a good time, and table games. On the first floor there is a room inside there is an ancient early smoking, very fun. The pool has a lot of fun with animal floats and balls. The staff are very friendly and warm.

Disadvantages: pillows too high to sleep, sockets too few, if the room can add a few more will be better.
Living in the seventh floor bathroom, the lotus head water pressure is not very high. A few meters room pillow pillow case has not changed it! It smells bad and the room is damp.
It would be a great parent-child restaurant if it could be improved.

Super friendly hotel. All the staff was super super nice. They treat you like family. We enjoyed our stay very much! Kids are all very happy!

On the network with the devil screening of the regiment, two large 1 small ordered a few meters family room, three days and two nights more than $8, 000, five-star charge three-star accommodation catering, check-in sent DIY wind bell vouchers, ask the counter staff hand to do the location, the service of the lady called our own online check! Hanpin counter staff obviously inadequate training, housing during the question, the response is very poor, the afternoon has children's happy hour, provide candy biscuits, but all are some poor materials candy, biscuits, usually can not buy this is all pigment, no manufacturing date things to children to eat, booking content written with juice and Snow White, the son is very much looking forward to, the results are not, the most unacceptable is breakfast, plate many are wet, take their own to carefully look at, meals in Chinese-style majority, buns are dragon phoenix frozen buns really difficult to eat, Ug is installed in a large bowl to let guests themselves, bowl outside, table drops are Ugg, very unhygienic, very unhygienic, Before living in Hualien Kangqiao eat much better than Han, ' the breakfast here is really too disappointing, the only advantage is that the children's playroom space is very large, to this room next time will go to live in another room.

After booking, I saw that the evaluation didn't seem very good and booked for two days. Very regret, the actual check-in, more regret! It's not like a five-star hotel at all. To the hotel counter said that the room has been cleaned can stay, the room and the corridor has a smell, do not know is not moldy, not good smell, room equipment old, all tables dust is very thick! Really pull, touch the past layer of ash, although after the reaction there are arrangements to clean, but I think a restaurant will not pay attention to the environment, probably again cleaning may only be to wipe the table, casually cope? Sitting on the bed a little bit of dust flying, live for two days full body allergy (itself will be the dust will be urticaria), and the next day out back, the room card show shaking can not open the door, feel speechless. It feels very bad.

Good service by staff and clean room.

First of all, the hotel staff's services are not said, the inquiry instructions clear and clear.
This sudden situation, the car's license plate dropped, and the door of the reception staff to borrow wrenches and pliers, can be directly confirmed and borrowed, this is beyond expectation.
With my knowledge of the five-star hotel, the drawbacks of the part has two points.
1. The building and equipment slightly old, the swimming pool provided by the bath towel, some old to off-line broken state. 2. Although parking is available, there is no special control and no housing reservation, and it is possible that parking can not be parked during dinner. Parking nearby is not difficult, but it doesn't feel good for the tenant.

To the station 10:16, to wait for the whole point of transfer, the results until 11:30 more than from the station to the hotel; Hotel to send luggage accounts are inconsistent, let me waste a lot of time before and after! Self-service Chinese food style is not much, the price is a bit expensive, a lot of fruit flies in the salad bar, not day; I take children to a few meters room, room facilities are good, but the service staff also did not for the hotel can provide children with things and equipment in advance to explain, and so left to find that the whole journey feel the service is super hard, or even very angry!

This is my most unsatisfactory hotel in Taiwan, my clothes closet to be super smelly (stinky super disgusting), really bad, the room is old, the corner of the window is dirty, disgusting.
Good poor, if you have a choice, absolutely do not choose this hotel. How dare you call it 5 stars? It's rotten! 2 stars is pretty much the same!

Restaurant breakfast and dinner is not very good, the variety is not much, not worth such a price, live is a few meters room, the overall feeling can also, the service staff are mostly cordial and polite, feel good, only in the counter to check out the card (has been closed clearing and told the counter staff), or want me to wait, I think ok I also wait When she finished to find other check-out guests, feel very silly, want me to wait and jump over me, very disrespected.

Praise! Before taking part in the Hualian Whale watching tour, staying at the John Hotel, dinner is buff to eat full, Hualian seafood is fresh, no words! Shrimp, crabs are steamed or Sichuan hot, peer colleagues also ate a large plate. The restaurant has a large projector on the side-TV wall, the same day just broadcast the Sino-Japanese baseball game, while eating food, while refueling the game. You can also try to drink red wine, each person can try the appearance of a cup …, the friendship Room has computers, the Internet, as well as newspapers and magazines, there are small gyms, the hotel is not too big, but the operators make full use of the various space, children's play area has a lot of game themes, very suitable to bring small friends to play.

The hotel staff was kind. (Introduction to the website) in addition to the outdoor swimming pool, the Hualian hotel is also carefully equipped with a SPA pool, three warmth and fitness facilities. Guests can dine at one of the hotel's 3 restaurants and enjoy aromatic coffee at their café. There is also a snack bar/light food shop on site. The bar/lounge is located in the Hotel Pavilion, where guests can enjoy a drink and relax. Computer workstations are available in the museum, and free wired and wireless Internet access is provided. This home is 4. Business facilities at the 5 star hotel have a business centre and meeting rooms. This luxury hotel also offers a free children's club, a large video game room and multilingual staff. Guests can take the airport shuttle bus (fixed shift), regional shuttle bus and train station shuttle service free of charge. Self-parking and valet parking at the accommodation are free of charge. Hualian Hotel is a non-smoking hotel.

See Hotel services description of the project, full of popular Chinese language will feel nausea, especially this is the traditional version of the instructions. Why need to be so Pro? You can do a simplified version, which using Chinese catchphrases I'm not saying that even the traditional version are self-castration, a little make people unhappy. Then order Telephone answer speed is too slow, whether it's ordering a meal, or after a meal make. The reaction heating is abnormal, also not below. Only counter service personnel is satisfactory, the remaining part of it is people don't want to visit
====05/15 upgrading comments===
See the store to respond to a little surprised, think about based on personal ideology give one Star for the store a little unfair, in this increase the number of accommodation review and adjust the score.
Here the child is quite friendly, the little girl has a leisure space can be discharged, the inside maintenance good, this point recommended.
But Parking space seems to be slightly less, on weekdays to visit the case, open-air car Park remains encountered are fully booked.
Near the hotel is also offset residential area, the diet of choice also appears to be rich enough even to buy a Cup of beverage, are required to walk a period of time.
The room was clean and bright, view room can see the point of the sea, it's little advantages.

System to give a star, or even a star do not want to give.
Front of the education is really too no level, encountered things not to solve, but to question the attitude of the guests, and finally the director to solve the problem.
It was almost spellbound. This experience makes me not want to stay Hualian …

Male front desk staff, encountered things will not find a way to solve, incredibly also opened up to question the attitude of guests
Luckily, the back supervisor came out and finished it right away.
Let's get out of here smoothly. The staff's ability to deal with things is so poor that it really has to be strengthened.

After watching the food still player recommended in Monday to stay ~ is from booking purchase ~ Two big two small (8 years old + 10 months big) room rate 2919 no breakfast … (Family Quad Room type) But I didn't find it. There is no breakfast to eat ~ a little sad (but the same day the travel show sold 2500 breakfast) and mentioned on the website can borrow baby bath …
Then your employees may forget to give us …
So I had to be very hard to help my baby with a shower ~ Children's games room equipment is very complete ~ The big son play very happy but the morning game room miss looks a bit ugly …
I guess I had a bad night's sleep or a quarrel with my boyfriend …
The staff was very friendly and helpful. Next… It may not be the next time … I think!

20180418 Learning Tour Hualian-Chateau de Chine hotel for a long time not to Hualian the air, I did not think of many years sister in the hotel service a telephone on the train came to the familiar place when walking near the John goods big rooms WOW tourists flow service staff directly take me to 7 floor a few meters Asian room too touched!
The table was full of thoughtful gifts, and the sisters, who had been prepared to bring home with them, although they had not seen each other for years, they felt her efforts and growth over the years. Presumably she is very competent general manager of the job, especially staff from the iron received I quickly take luggage on the car immediately asked my needs to stay 20 minutes before and after they had given me a very clear message of tomorrow. At the same time in every corner of the hotel to see a few meters of painting so-called aesthetic life of life aesthetics have a chance you may as well come to Hualien aesthetics small indeed fortunately.

Nice and good attitude. I would say it can approach Japanese hotel quality.

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A very nice hotel with reasonable price. It is not close to the station or night market. A good place to stay if you have children. It has hot spring and sauna room in the basement. Which give me a good reason to stay in this hotel.

The Happy Forest counter on the third floor will not look so good in the evening. Use the word is not very pleasing, feeling will not be comfortable, to the first floor to explain such a situation, the help desk said that no form can be filled out, the room has no tenant feedback, that is, stay no feedback pipe, want to respond can only come to the network response.
The activities of the Web page to the site after the inquiry that only a few meters above the level of room only, the Web page is not noted, a bit disappointed.
The room has left a tenant's snacks, the tenant is only sent a cleaning aunt to apologize, it seems to be because he did not sweep clean, himself to wipe the buttocks, rather than the management department sent people to apologize, so that people feel not to attach importance to every visitor to the feeling here.
The first floor of the elder brother cordial, no matter what time to go to the door will greet you, feel great. Taiwan's parent-child friendly first restaurant, parent-child activities can be added some, this feeling is too little, after all, not a business hotel, is the first child friendly.

Hard equipment is really good, but the software can not keep up with the hardware advantage when you stay in the room there are former guests who have not finished eating food to five-star rating hotels, this kind of cleaning situation is very poor (the room staff has apologized) we stay 2 nights, the next day after the end of the cleaning tub still obviously left the hair did not clean up I think: clean to the normal in addition
, the hotel has no hair conditioner, shampoo is very astringent to advertise the parent-child hotel, but only a large space of children's activity space does not take into account the space of the flexibility of the staff in the store and the child's interaction opportunities very little activity set the time in the morning 10-11, afternoon 6-7 is to postpone the day travel itinerary, jammed the night meal The choice of parent-child hotel is often because the hotel activities can give adults a little rest time, but the design of the product to ignore this intimate advice at least to increase the night 8-9 bedtime to tell the story before mom and dad will be grateful.

I rarely recommend hotels, but there are small children really must come to live in the goods, because the environment is good and have children's game space, so that parents can be very comfortable to enjoy life, the focus is not expensive, really is a big push unfortunately not very good order.

The service is very friendly, with a drink and regular popcorn. The museum has children playing area, the overall design is quite suitable for children's activities, very recommended to family tourism tenants. It is quite convenient to buy some of the necessary supplies for the trip nearby. The room price is reasonably worth recommending.

Great hotel, the staff was very nice and the food was very good. There is also a swimming pool and three warm, set up another gym. The room has a bathtub, the space is also very big, these days live very comfortable!

The environment is very good ~ and clean! The breakfast was great, but the vegetarian had to say hello … But the basic is friendly hotel ~ Vegetarian kind of a lot of ~ hotel lobby There are many devices art very suitable for children ~ child-friendly space settings is great!

Hualian Hotel, a 10-minute drive from seven star Tam Beach, is a Muslim-friendly hotel offering spacious rooms, free internet and flat-screen cable TV.
It also features a fitness center, an outdoor swimming pool and three warm.
150 ping "Happy Forest" game space, combining a few meters painting this theme room, game bunker, Xiang Yun Hall Buffet Gourmet feast, create Hualian holiday new aesthetics. Hualian Hotel Online Reservation. No booking fees, price concessions. Secure reservations. Free cancellation. Reservations are immediately confirmed. 24-hour Chinese customer service. Free booking fee. The most preferential price guarantee.
Type: hotels, apartments, single-family villas, youth hostels. Hualian Hotel, is the world's first several meters theme hotel, to hug a few meters as the theme, from the hall to the guest room, filled with a few meters of work, let people as if into a few meters of the world of painting!

From the beginning of the airport connection can feel the service and enthusiasm of this hotel, very kind, very carefully.
Restaurant in the food is more than the value of the meal, the service staff are very thoughtful at any time to pay attention to the needs of guests.
In the room a few meters theme of painting and design, very suitable for parent-child stay, both engraved with joy, both when relaxed. The first choice for a flower East travel accommodation is here, looking forward to the next visit.

The service of the hotel is good! The birthday of the Longevity project offers, the room is decorated, small cakes, red wine 1 bottles! There are 1 free Wi-Fi mobile phones in the room, so it is convenient for those who do not have Wi-Fi mobile phone to take out and make travel information. In the Hudson Hotel to find a few meters to take photos, looking for a few meters, photos uploaded to FB and then to the service staff confirmed, you can get a mysterious small gift, my mysterious small gift is the Japanese brand facial cleanser + powder cake, super praise! Children's favorite play area on the 3 floor, like to draw on the wall of the Fuk! John Products Hotel can be washed color pigments, small hands directly on the wall painting, to meet the children to apply the fun of wiping! There are slide ball pool, hear the children's happy laughter, mood also followed very happy to say! 3:30 P. M. ∼ 4:30, there are small children's happy snacks, candy cookies, and delicious popcorn. The outdoor swimming pool has the bunker, the children who loves playing the sand, must not miss! John Quality Hotel was selected as a parent-child hotel, the first place, really reputation Oh!

Is a breeding and entertainment of quality parent-child hotel, very recommended for families with small children to stay, everywhere a few meters of classic, a few meters room is also very warm and comfortable. Hotel staff service is also very friendly. If you have a chance, you will come back to visit.

Today is Monday 2690 yuan including breakfast, double room A large room, overall, the rooms are small, there is a very slow mobile phone, that is only for foreigners better use, claiming to have a network, free phone calls, although there are parent-child rooms and Jimmy Plus, still do not meet the CP value, here the boutique store is 5 small Dinner to eat hotel shop extra fare 800 yuan (there is a reservation so less 10% service charge), inside the impression of the back of the steak, several common sashimi, white shrimp, small octopus, as well as Movan and Thailand noted ice cream, but I have to say, do not eat sashimi do not eat cattle I, really not cost-effective. It is recommended that if you stay here, you can go to the car to a little further away, eat …

Great buffet. Poor beer choices.

Honestly, if I could, I wouldn't even want to give it to a star.
We're not going to the homestay this time.
Choose here to see how the so-called five-star really is.
It turned out to be amazing.
The mood was very unhappy during the stay.
Let's not say the hard equipment sucks.
The room card can't go in and the doorbell is broken.
Do not repair as soon as possible and dare to sell guests
What kind of psychological == is this?
Hard equipment sucks, forget it.
Waiter service attitude is more eye-opener for me
Oh
Ask them to come and see Room card, and you don't have a good face.
And tell us why you can't open it when someone else hits it.
May I ask what this is ==
Call when you called to make a reservation earlier.
There's a problem with the attitude of the speech, too.
What do you mean, so you're not going to live? Do!
The service industry is hard.
I've been in the relevant department, and I've done work of a related nature.
So I know it's tiring.
But bring your temper to the guests, and I think they need to be strengthened. Education and training for service staff I hope you want to go to Hualian to play, we really have to consider clearly before deciding whether to choose this hotel.

Parent-child Hotel. Feel warm. The uniforms of the hotel staff are so good-looking. Service attitude is also very good. The first time to the parent-child hotel also feel the warm atmosphere. Praise…

Hotel is old and over charged. Over 5000 for one night is way too pricey.

Nice environment, staff was friendly n helpful.
Room is fantastically big with a comfortable 2 super King size beds.

And a few months ago the difference is not small, friendly service, breakfast kind of style is quite rich, for the single flower melon and black beans some … There is a fermented taste of alcohol, need to pay more attention to care, but also a good hotel.

The staff were friendly and helpful, perfect for parent-child vacations. Room rate relative to other five-star hotel is more flat, value for money. This reservation reservation double room, relatively small room, overlooking can see the sea. Very warm healing of the hotel, suitable for adults and children. Breakfast was very good. A shuttle bus from Hualian train station to the hotel needs to be booked in advance.

The service here was great. They were all very helpful. The buffet at the hotels restaurant included beer wine and whiskey with tons of options to choose from. The rooms where ok with comfy beds.

After Check-out, still can go to the third floor to play, let the child spend a lot of time, the swimming pool is also very good.

It’s a great place to stay. Well maintained hospital. Great facilities and friendly stuff. Love the spa and children — friendly environment. Love to come back again.

Appearance style
Room is fitted with improved space
Why is the socket at the head of the bed?
The lampshade has traces of water stains?
The wallpaper next to the air-conditioner outlet is moldy! RM# 509

Staff education and training do not know how to do, each employee of the guests and children are very warm and enthusiastic, the children always want to stay in the restaurant do not go out.

Lobby ugly. Rooms a bit dated. Clean enough but not exciting at all. Claim to be a five-star hotel. By international standards, definitely only a three-star. Disappointing.

Attentive staff around the clock. Kid facility is ace, and leave parents a short break. First choice if you come around Hualien with young.

A wonderful hotel that provides great services and facilities. Staff are very friendly and always try to help you. We got a free upgraded to a Jimmy room which is a super cute room with full of Jimmy stuff inside.

Nice hotel stay. Seven eleven store next to hotel.

Great hotel. Nice decor, and great service.

Great service, it would be better if there are more facility for both adult and children to use. Nice buffet and friendly staffs. Recommended!

New decoration. Clean swimming pool water quality. Breakfast vegetarian options. And guests are labeled "vegetarian". A vegetarian diet better for us. Service is very good. Network standard 4 stars. But the service 5 stars. Opportunities should also be to live again ^ _ ^.