Deep Forest Inn

The hotel does not have its own free parking, so guests must use a nearby paid parking lot. Parking costs approximately 200 dollars for an unlimited period per day. Some guests recommend using public parking lots to save money. Spaces in the paid parking lot can be limited, so arriving after 3:00 PM is recommended.

Opinions regarding the staff are mixed. Many guests describe the host and the front desk staff as very friendly, welcoming, and helpful with directions and bus schedules; they also speak English. However, there are complaints about rudeness, a lack of professionalism when handling reservation issues, and instances where guests were made to wait during check-in. In some cases, staff showed aggression when discussing room changes.

The hotel serves a traditional Taiwanese breakfast that includes rice congee and various side dishes, including high-mountain vegetables. Guests describe the breakfast as simple, hearty, and delicious, noting that it is filling enough to last until lunch. Breakfast service is limited to the hours between 7:30 AM and 8:30 AM.

Bottled water is not provided in the guest rooms. A drinking water dispenser is available for guests on the ground floor of the building.

Guest reviews mention that the Wi-Fi at the hotel is working.

The soundproofing in the hotel is rated as very poor. Guests complain that even the slightest footsteps from neighbors on the same floor or above can be heard, as well as conversations in adjacent rooms. Consequently, guests are advised to maintain quiet hours at night.

Reviews regarding the beds are mixed: some guests find them comfortable, while others complain about overly soft, "wobbly" mattresses or overly hard pillows. The rooms are described as very small, dated, and basic, often not matching the photos on the website. Worn wallpaper and peeling stickers are noticeable in the decor, and some rooms do not even have chairs.

The cleanliness situation is mixed. Some guests find the rooms clean and tidy, while others report mold in the bathrooms, dirt around the trash bins, and a musty odor. Insects are a significant issue: reviews frequently mention ants, mosquitoes, fruit flies, and even cockroaches in the bathroom.

Most rooms do not have air conditioning, which is especially challenging during the summer. Electric fans are provided instead, but they are often insufficient to maintain a comfortable temperature. As a result, the rooms can become stuffy, hot, and stale.

There is no elevator in the hotel, so guests must carry their luggage up to the higher floors themselves. However, the hotel does offer luggage storage services before check-in or after check-out.

The bathrooms are dated, very small, and often have an unpleasant odor. Many guests complain about very weak shower water pressure and inconsistent water temperatures, noting that water can take a long time to heat up or fluctuates between hot and cold. In some cases, mold that staff attempted to conceal with stickers was mentioned.