Hotel Sapphire

Hotel

Nice lunch and supper service.

Horrible customer service. These guys are charging additional 3% when you settle the bill by debit card. If I am not mistaken this cannot be charged by the customer. Not recommend this place to conduct any cooperate event. As per the front office their top management has asked them to charge 3% additional on card payments for any bill above Rs. 50, 000.

Good food excellent service.

Foods are very tasty and the service also good.

Nice and calm environment
Only we make noisy — с Shamilka Amunugama и ещё 3.

It’s nice excellent service with delicious foid.

Friendly staff and good room service.

Near beach, and supermarket, lovely staff. Breakfast is amazing variety of fruit s curry's Dahl lovely. Cakes, herb porrage, eggs bacon etc, I asked where post office was wanted stamp for postcard, reception said if I left money they would go to post office 4 me.

Went for the morning buffet, had a really good variety & food was good. Enjoyed it. Thanks for the service.

Had a wedding event very recently. Good location and great ground staff (especially security and door man). But the upper management was very rude to the point being unacc with their handling. Needs great improvement. If it remains as it is, it shall loose it's 3 stars pretty fast. Consider all your other options before deciding for this hotel and have a strict conversation with the management prior to the event. If not they'll try hardly to do an easy job, rather than a thorough one.

Hotel is dated, but was clean and comfortable. Staff were friendly and breakfast was good. Wi-Fi availability was good. Pool itself was nice however the furniture had seen better days and most was broken. The shower would quickly alternate from freezing cold to boiling hot every 20 seconds or so.

Didn't like the overall experience. 1. We booked a double room but got two beds separated by a shelf. 2. Promised a dinner buffet and breakfast buffet, but got sub standard Dinner served at the table without much choice and an average breakfast buffet. 3. Rooms were very dingy and poorly lit and smelling musty due to dirty carpets. 4. Not provided enough toiletries for two persons. 5. Would like to give a special mention here of Mr. Ananth in the dining area. Very good service by him.

Rooms are a nice size but old and smell like dingy dungeons AND are full of ants. They might throw in a couple mosquitoes and houseflies too if you ask nicely. In my case, I did not even have to ask. Furniture is old and looks like it was last polished before Britishers left Sri Lanka. AC unit in my room is haunted or something so it srarts making weird sounds at all odd hours. Lighting in the room is perfect though if you are a vampire! Anyway, long story short, DEFINITELY not worth the money.

Horrible Food. Would not recommend the food nor the place to anyone. Service was not up to any proper standard. Not worth the price. Totally disappointed.

The hotel is clean and well maintained. Rooms are big, clean and hygienic. Staff very cooperative. Free Wi-Fi is provided. Buffet breakfast is included, which indeed is very tasty and a lot of both veg and non-veg varieties are provided.

Enjoyed our overnight stay here. Nice hotel, accessible location, friendly and helpful staff, and great food. There’s a small outdoor swimming pool as well.

Sri Lankan style food is tasty and fast service, price also reasonable.

It's a 3 star hotel in the busy area in Colombo with good facilities. Rooms are decent with all basic amenities including TV, refrigerator, A/C, free Wi-Fi and hot water for bathing. Food provided at their restaurant is limited but tastes good.

The hotel seems to be old one. It is in the market area. The room are specious. Food is good. The conference hall is popular for marriage — receptions.

Reasons behind staying in SAPPHIRE repeatedly are as follows — 1) Rooms are big & clean. Though it's an old hotel. 2) Location is good. 3) Service is AWESOME. The entire SAPPHIRE team well trained & very polite. Reception, housekeeping, room service, restaurant, security everyone present over here is just amazing. Basically it's an service industry & sapphire is superb at it. If someone is looking for mordern hotel then this hotel is average, but if you want to know what is service called exactly you should stay in SAPPHIRE at least once. 4) Breakfast is good. 5) Food quality is good & hygienic. In one word it's an AWESOME hotel. Keep it up SAPPHIRE.

Costumer service at it's best and you gotta try blue margarita, it is a good one.

Very good and best hotel with restaurant and liquor bar in wellawatte. This is the main liquor restaurant in wellawaththa main area. Live music available at the same time television also available here for watching while drinking. The price of beer and liquors are little bit expensive but ok to have small party here. Rooms are clean and neat but need to check the availability. Surrounding of the hotel is very beautifull. Forigners love to visit here.

Rooms are a nice size but old and smell like dingy dungeons AND are full of ants. They might throw in a couple mosquitoes and houseflies too if you ask nicely. In my case, I did not even have to ask. Furniture is old and looks like it was last polished before Britishers left Sri Lanka. AC unit in mymy ro is haunted or something so it srarts making weird sounds at all odd hours. Lighting in the room is perfect though if you are a vampire! Anyway, long story short, DEFINITELY not worth the money.

The hotel offers spacious rooms in deluxe and luxury formats with modern amenities, a contemporary restaurant that can whip up local and international cuisine and Topaz bar perfect for letting off steam and relaxing. Two Banquet halls available. Very nice hall. Limited parking facilities available. Staffs are very friendly.

It's an old hotel that's a bit far away from the happening places of Colombo. The staff are polite and helpful. Rooms are clean and spacious. We had one breakfast and the menu was decent. We had our flight in the early morning. We requested for breakfast package and the hotel provided us with sandwiches and fruits. The hotel's conference halls are popular for marriage ceremonies.

Good place for get together like functions. Good food. Fair prices.

Situated on the main Galle Road. Neat and clean rooms with lots of natural light. Big lobby. Food is average. Bar facilities are available.

A very Nice hotel. But everything is very old, the maddrasses in the room is so dry and old, a sign that it Haven't been changed for decades. Everything is so Dark and sad, need a bit of more energy and atmosphere! :kr The restaurant is okay, but plates etc. So dusty. And then bad there is No laundry service if you need clean clothes. The staff very kind and sweet
But the hotel needs a caring hand!
So not so many Stars from me.

Stayed for one night on 01-02-2018. Staffs are friendly. But hotel is very old. No blankets. Hot water not available in the morning. Breakfast menu has to be improved. Toilets to have to be sterilized before handing over.

Visited this hotel three months back to attend a wedding. The food menu was nice and well prepared. Since this hotel is in gallery road easy access for the transportation.

Been in the bar. Good choice of local and foreign liquor available here. Nice and friendly staff. Good choice of snacks. Place is usually crowded. Recommend for a quick snap-in.

Rooms were dark and smelt of smoke. Staff were friendly but rather inflexible, food was fairly good too.

We had a wedding function here last week. We were insulted infront of the guests and got a very bad treatment from staff, except for couple of them who actually helped. We got our own caterer to supply food, yet it was really expensive. The cuttlery was not so good and the food was served in old and improper containers. We had the homecoming in a similar hotel down Marine drive for double the amount of heads the next day, yet we got a Way better service for a lesser price. We worked a lot for months to make the day special, but the staff simply spoilt it for us effortlessly. We had three family functions at Sapphire so far, but we will Never have anymore functions/events there or reccommend this place to anyone!

Just being to the hall only. Staffs were really nice and helpful. Neat.

A comfy old hotel. A bit pricy and in upscale Wellawata. Has a good conference hall as well.

Hotel Sapphire, a lovely place to wine and dine besides being number 1 for wedding receptions and corporate functions and meetings. An excellent roof top Chinese restaurant. A well stock bar being the most popular 'water hole' in the belt. Great staff, great cuisine, great atmosphere!

I have stayed here in September 2017. The food is delicious but for me the accommodation is not up to the mark.

Good food. Good price. Busy place. Good job. Keep it up.

Good cheap hotel and pub… not a fancy place but decent environment…

Attended a wedding at the hotel Sapphire. Service was nice and courteous. They had valet parking which was helpful since the car park gets full quite easily.

In the heart of the wellawatta. Nice place to hang out and stay. Can find everything nearby.

Very Friendly and helpful Staff but the hotel needs a serious interior upgrade. Buffet for dinner and breakfast were terrible…! Not sure on the other menu.

This hotel situated near sea. I am visited this hotel on august 2016. Very good testy food here. Beautiful swimming also here. I enjoy swimming with my friends. Night view also Very Beautiful. I am enjoy the trip.

Nice place with Better staff in town. All prices are average if you compare wit other places. Spacious bar for many people to sit at a time.

Rooms were very nice and spacious but bathrooms are very small. Service was fantastic. Food-also was very good. Special mentions to Mr. Ananth who was very courteous and helpful. Suitable to stay for 1 day.

Enjoyed my visit and stay. Good service and staff. One star less for Indian food not good and menu lists items that aren't served.

They only offer Wifi to the rooms, it's ok. But, when we go to the down flows, mobile networks such as dialog doesn't have good signal. They are not doing a thing for it. After complain they did't even care to day, they feel bad… Food was fine.

One of the best places in Colombo to have Chinese food. Golden Palace restaurant has its own signature Chinese mix fried rise which is so delicious. The tom yum soup is very tasty and would always go there to have Thai soup and Chinese food. The Singapore chilie crab is very scrumptious as well.

We really liked our stay here, clean rooms and a really nice pool. The overall service experience was probably the best we've experienced during our 2 weeks in SL. A little minus was the AC placement in our room that made it either super hot or super cold when laying in bed and some lamp didn't really worked. And the Wi-Fi in the room only worked every now and then. Overall: great stay!

The hotel is well located in the city with good connectivity. The property itself is a bit old and the fixtures in rooms and bathrooms also feel old. The rooms are clean otherwise and service is fine. They had good food spread for breakfast and food quality was also good.

Food is pretty tasty here.

Decent hotel for arranging party with friends…

The rooms are clean and spacious. There is a TV but no mini bar though you can have anything delivered to your room. The service is good and the staff are friendly. Can arrange taxi to the airport from the hotel.

Mouldy throwback that now hosts bible-thumping sessions into the evening. Breakfast buffet is surreal; tuxedoed hosts in sun scorched echo chamber. Located too far south to be practical for easy city exploring.

It is a great hotel, but small. Although small it is very nice with tasty food.

Excellent Super Nice Very good Good.

Hotel Staff lacks discipline. Misbehaves with guests. And the management still defends them. Needs alot of process and discipline management.

Was here for 2013 new yr party and had a good time.