Hostal Boutique HS Cehegín

The establishment uses a digital access system: all management, including entry to the building and the room, is handled via a mobile application. Opinions about the staff are divided: some guests describe the owner, Hinez, and the employee, Olga, as very friendly and attentive, while others complain about the total absence of staff on-site, the rudeness of the administrator, and ignored calls in emergency situations. There have been instances where guests could not enter their rooms due to an application glitch and were unable to reach support.

Breakfast is organized as a self-service. Free coffee, tea, milk, cereal, fruit, and store-bought pastries are available in the common entrance area. Some guests were satisfied with this option, calling it a cozy addition. Others, however, considered the breakfast very poor, noting the lack of bread and a limited selection of products.

Reviews regarding the internet connection are contradictory. One guest explicitly pointed out that the Wi-Fi works poorly. At the same time, other visitors mentioned the availability of Wi-Fi as one of the necessary elements for a comfortable stay, without noting any issues with its speed.

Guests describe the rooms as new, clean, and modern, comparing their level to 4-star hotels. The beds, mattresses, and pillows are rated as very comfortable. Some rooms feature balconies overlooking the main street, as well as capsule coffee machines and televisions. However, there are complaints about the lack of windows in some rooms and faulty equipment, such as a disconnected refrigerator.

The air conditioning system received a review regarding insufficient performance. During the winter period, guests noted a lack of heating in the bathrooms, making them chilly. A serious drawback was the complaints about a strong sewage smell in the rooms and bathrooms, which was not promptly addressed by the staff.

Many guests praise the cleanliness of the rooms, bed linens, and bathrooms, noting the high quality of the towels. On the other hand, there were complaints about the shower: in one case, a guest reported that there was only cold water in the shower, and another noted that the shower cabin could be improved.