Son Mercadal

We stayed in Son Mercadal for 4 nights. We arrived 10 min. Early which was not appreciated. We were told to sit down at the desk of the owner and she stood over us, pressing upon us that this was the house of her parents, now hers and her daughter's. Her stirdy attitude threw me right back to boarding school. We were starved and when we asked if she could sell us a sandwich, that was not possible. She told us to drive back to Campos (about 20 min drive) to go shopping. When I needed an iron for an evening dress, she said that no iron is available and that we could go to Campos and try to find a dry-cleaner who maybe could iron the dress. After some insistance, she did provide me with an iron, part of the mother's inheritance. The lady told us she had given us a bigger room that initially allocated to us, with a private terrace. The terrace was far from private : 2 other rooms had the same terrace and the entrance door to the room (all windows) gave a direct view into our room and bed for all guests on the groundfloor and for the guests sitting at the swimming pool. The room was dark and we had to sit in it curtains drawns for some privacy. The room locked with a simple key so with the "terrace door" giving directly to the terrace, there was a bit of feeling of lack of safety. The wooden down part of the terrace door had slits in the wood for air and insects to walk in… The breakfast was far from what can be seen on the pictures.

Our stay at Son Mercadal felt like a fairytale. 🏡✨ The host was amazing – she welcomed us on arrival, shared stories, and made us feel at home right away. The place is beautiful, the room spotless, and the homemade breakfast was absolutely delicious. The whole setting has such a peaceful and charming atmosphere. 🌿 We will definitely come back! 💛

Disappointed with Room 7 – not a 4-star experience.
We booked a Classic Room with garden view and terrace for two nights but were given Room 7, which felt more like a basement than a standard hotel room. It was dark, damp, and had no proper windows or natural light or terrace. This significantly affected our stay, as the room felt gloomy and poorly ventilated.
The door cannot be properly closed unless locked, and the key is extremely difficult to use—even after being shown how to operate it. It’s a basic expectation that a hotel room door should function properly, especially at this level.
There was no mobile signal or working Wi-Fi in the room, and no terrace, unlike what’s suggested in the room descriptio. After showering, we had to sit in our car to get internet access in order to make FaceTime calls with our family.
Basic amenities were missing—no shampoo provided, only shower gel. We would have asked, but the reception was closed.
We also raised our concerns about the room to the receptionist on the first day and asked to change rooms. She doesn’t speck English, we have to use translator to communicate. She acknowledged our complaint and said she would check availability the next day, but no follow-up ever came, nor was the matter addressed again.
Additional detail: the towels were stiff and worn, clearly overused.
The garden and exterior are indeed lovely, which makes the room experience even more disappointing. This is not what one expects from a 4-star hotel.

We had a wonderful stay at Son Mercadal in Mallorca. The surroundings were absolutely beautiful – peaceful, green, and perfect for relaxing. The rooms were spacious, very clean, and tastefully decorated with a charming, authentic touch. Everything was well maintained and full of character. The whole place has a warm and welcoming atmosphere, and you can tell that a lot of care has gone into every detail. I truly enjoyed my time there and would definitely come back. Highly recommended for anyone looking for a peaceful and beautiful getaway!

Incredible place, had such a great time. Service was absolutely lovely, the rooms very nice, clean and comfortable. It was an amazing experience. Highly recommend.

Wow! What a wonderful experience. The host was delightful and the energy was so sweet and romantic. It looked like a fairy tale and you can just feel how much care and love they put into it. Thank you so much ♥️♥️♥️

I loved everything about this place. It's family run and you can really feel it. They take such amazing care of the property. It is quiet, beautiful, and not far from beaches, grocery stores and restaurants. We loved our stay here.

We loved our stay. The location is really interesting with beautiful surroundings (the nearby village Campos has some nice restaurants). The staff was very helpful and kind — went above and beyond to assist us. We also enjoyed the room and had great nights of sleep. Highly recommended!

A place where you find peace for your body and spirit — a place for your soul.
I recommend visiting this accommodation if you are in Mallorca.
The owner and staff are very friendly. They really try and make sure that the surroundings are wonderful.
If I ever come back to Mallorca I will come here. Paradise on earth.

Beautiful place in pure nature but close to beaches, restaurants and towns. Very nice garden and restaurant, breakfast included made from their own products. Definitely recommend!

Very nice place around the nature! Very quiet and well maintained. Totally recommended if you are looking for a place to disconnect.

A very peaceful, tranquil and relaxing location. Beautiful outside spaces and very tastefully decorated. Full of the propertys history inside.
Pool was very clean and pleasant.
However, there are insufficient comfortable sun loungers for all residents. We had to use older wooden slatted sunbeds that were varnished making them unadjustable to lay on. No cushions were provided for these making them extremely hard and uncomfortable on the back.
We booked a double room which was very comfortable, overlooking the gardens. However, the bathroom was very tiny and unfortunately the shower was leaking and running into the bedroom.
The breakfast was quite basic, but the homemade jams delicious.

If you are looking for modern rooms, sea views, shopping and evening entertainment then this hotel is not for you. If you are looking for tranquil surroundings, in a traditional authentic family home then you will love this hotel, as we did. The pool was an added bonus to this beautiful place. We loved our stay here.

Very nice and quiet location. Happy to 😃 again.