Apartamentos Don Quijote

Very disappointing stay! Misleading listing and poor communication.
Unfortunately, our stay at this property was extremely disappointing.
We arrived in the evening on the day of our booking and had not received any access instructions. There was no reception, so we had no way of getting into the property without calling the emergency line. After contacting them, we were eventually given the access details. The welcome pack was only emailed to us the following day, which was far too late.
The biggest issue, however, was the air conditioning. The property was advertised as having AC, and this was one of the main reasons we specifically chose and booked it. When we arrived, there was no air conditioning in our flat whatsoever, only fans. This was particularly unacceptable given that temperatures were around 38°C during our stay.
What made this even more frustrating was that we later noticed that some of the other flats in the same property did have air conditioning. However, the listing did not make it clear which individual flats had AC and which did not. As our specific flat did not have it, this was extremely misleading and had we known this beforehand, we would not have booked it.
I contacted the help desk immediately and was told that someone would look into it. Nobody came.

Family vacation (1 week) —
GOOD: location (it takes max 10 min to get to beach Cala Agulla (one of the best beaches — clean water, sand, with beautiful sunrise) ; a lot of shops and restaurants around. The size of apprts is good for 4 people. Kitchen is ok — basic equipment but more or less enough. Refrigerator could be bigger. Swimming pool and sun loungers were good enough. There are 2 showers near swimming pool.
VERY GOOD: conditioners in all rooms.
NOT GOOD: bathroom — towels were old, shower was too weak, smell of water is not good (for cooking better to use bottled water) ; Electricity — frequent problems with switch on — switch off. Furniture need some restoring.
To summarize — not the first place to choose.

I think of this as experiencing this so that you don't have to. Seriously, it's not worth the stress or hassle to stay here. This is what I am greeted with upon arrival. Avoid like an STD.